SAP

Engagement Manager

SAP
5232 BE 's-Hertogenbosch, Netherlands
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a dynamic and driven individual looking for a challenging and rewarding role in the tech industry? Look no further! SAP is seeking an experienced Engagement Manager to join our team and drive customer success. As an Engagement Manager, you will be responsible for building and maintaining strong relationships with our clients, understanding their business objectives, and aligning them with SAP's solutions. We are looking for a highly skilled and passionate professional with excellent communication and leadership skills. If you are a self-starter who thrives in a fast-paced environment and is dedicated to delivering exceptional customer service, we want to hear from you!

  1. Build and maintain strong relationships with clients to drive customer success.
  2. Understand clients' business objectives and align them with SAP's solutions.
  3. Serve as the primary point of contact for clients and act as their advocate within SAP.
  4. Develop a deep understanding of SAP's products and services to effectively communicate their value to clients.
  5. Collaborate with cross-functional teams to ensure successful delivery of projects and solutions.
  6. Identify and address potential issues or roadblocks that may impact client satisfaction or project timelines.
  7. Create and maintain project plans, timelines, and budgets.
  8. Manage client expectations and ensure their needs are met throughout the engagement.
  9. Provide regular status updates and progress reports to both internal and external stakeholders.
  10. Act as a leader and mentor to junior team members, providing guidance and support as needed.
  11. Continuously seek opportunities for growth and improvement within client relationships and internal processes.
  12. Stay up-to-date on industry trends and best practices to enhance the customer experience.
  13. Represent SAP in a professional and positive manner at all times.
Where is this job?
This job is located at 5232 BE 's-Hertogenbosch, Netherlands
Job Qualifications

  • Strong Knowledge Of Sap Products And Services: The Ideal Candidate For An Engagement Manager Role At Sap Should Possess A Deep Understanding Of Sap's Products And Services, Including Sap Erp, Sap S/4Hana, Sap Successfactors, And Sap Ariba. This Will Enable Them To Effectively Communicate With Clients And Understand Their Business Needs.

  • Project Management Experience: A Core Responsibility Of An Engagement Manager Is To Oversee The Successful Delivery Of Projects To Clients. Therefore, Candidates Should Have A Proven Track Record Of Managing Complex Projects, Including Scoping, Planning, And Execution, Within Budget And Timeline.

  • Excellent Communication And Interpersonal Skills: Engagement Managers Act As The Primary Point Of Contact For Clients, So Strong Communication And Interpersonal Skills Are Essential. The Ability To Build Relationships, Resolve Conflicts, And Effectively Negotiate With Stakeholders Is Crucial For Success In This Role.

  • Business Acumen: An Engagement Manager Must Have A Strong Understanding Of Business Processes And Operations To Effectively Advise Clients On How To Optimize Their Use Of Sap Solutions. This Includes A Solid Understanding Of Industry Trends, Competitive Landscape, And The Ability To Identify Opportunities For Growth And Improvement.

  • Leadership And Team Management Experience: As A Leader Within Sap, An Engagement Manager Must Have Experience Managing And Developing A Team Of Consultants. This Includes Setting Goals, Providing Feedback, And Fostering A Collaborative And Positive Work Environment. Strong Leadership Skills Are Critical For Motivating And Inspiring Team Members To Deliver Exceptional Results.

Required Skills

  • Project Management

  • Data Analysis

  • Communication

  • Time Management

  • Problem Solving

  • Negotiation

  • Team Leadership

  • Business Strategy

  • Stakeholder management

  • Client Relationship

  • Change

  • Customer Success

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Engagement Manager in 5232 BE 's-Hertogenbosch, Netherlands is between €65,000 and €100,000 per year. However, this can vary depending on the specific company, industry, and level of experience of the individual. Some companies may offer higher salaries or bonuses based on performance or other factors. It is important to research and compare salaries for specific roles within a specific location to get a more accurate understanding of the average salary range.

Additional Information
SAP is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesDutch
Job PostedApril 11th, 2025
Apply BeforeMay 22nd, 2025
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About SAP

SAP is a multinational software company based in Walldorf, Baden-Württemberg. It develops enterprise software to manage business operations and customer relations. The company is the world's leading enterprise resource planning (ERP) software vendor.

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