Regional Delivery Executive, Regional Customer Engagement & Services, APJ (Base: Malaysia)

Are you a dynamic and results-driven individual with a passion for customer engagement and service excellence? Do you have experience in regional delivery management and a strong understanding of the APJ market? If so, then we have an exciting opportunity for you as a Regional Delivery Executive at SAP, based in Malaysia.As a leading global technology company, SAP is committed to delivering innovative solutions that drive business growth and transformation. In this role, you will be a key member of our APJ team, responsible for ensuring the successful delivery of our solutions to our valued customers across the region. Your expertise and leadership will be crucial in driving customer satisfaction and building strong relationships with our clients.We are looking for a highly motivated and customer-focused individual with excellent communication and organizational skills. You should have a proven track record in managing regional delivery projects, as well as a deep understanding of the APJ market and its unique business landscape. If you are ready to take on a challenging and rewarding role with a global leader in technology, then we want to hear from you.

1. Lead the regional delivery team to ensure successful delivery of solutions to customers in the APJ market.
2. Develop and maintain strong relationships with customers to drive customer satisfaction and retention.
3. Work closely with the sales team to understand customer needs and develop tailored solutions.
4. Manage and monitor project timelines, budgets, and resources to ensure timely and efficient delivery.
5. Identify and mitigate risks throughout the delivery process to ensure smooth project execution.
6. Collaborate with cross-functional teams to ensure alignment and coordination for successful delivery.
7. Develop and implement best practices and processes to improve delivery efficiency and effectiveness.
8. Conduct regular performance reviews and provide feedback and guidance to team members.
9. Stay updated on industry trends and competitors to identify opportunities for improvement.
10. Represent SAP at industry events and conferences to promote our solutions and services.
11. Provide regular updates and reports to senior management on delivery progress and customer satisfaction.
12. Continuously strive to enhance customer engagement and service excellence through innovation and creativity.
13. Mentor and train new members of the regional delivery team.
14. Act as a point of escalation for any delivery issues and work towards resolving them in a timely manner.
15. Collaborate with global delivery teams to share best practices and drive consistency across regions.

According to JobzMall, the average salary range for a Regional Delivery Executive, Regional Customer Engagement & Services, APJ (Base: Malaysia) in Singapore 117440 is between $100,000 to $150,000 per year. Factors such as experience, qualifications, and the specific company may also affect the salary range.

SAP is a multinational software company based in Walldorf, Baden-Württemberg. It develops enterprise software to manage business operations and customer relations. The company is the world's leading enterprise resource planning (ERP) software vendor.