
Regional Delivery Executive, Regional Customer Engagement & Services, APJ (SEA)
Welcome to SAP, the world's leading provider of enterprise software solutions. We are currently seeking a highly motivated and customer-focused individual to join our team as a Regional Delivery Executive for the APJ (SEA) region. In this role, you will be responsible for overseeing the delivery of our services and solutions to our valued customers in the region. If you are passionate about driving customer engagement and delivering exceptional service, this may be the perfect opportunity for you. As a member of our team, you will have the chance to work with cutting-edge technology and collaborate with talented professionals from around the world. We are looking for candidates with a strong background in project management and experience in the technology industry. Join us and be a part of our mission to help businesses run better and improve people's lives.
- Oversee the delivery of SAP's services and solutions in the APJ (SEA) region.
- Drive customer engagement and satisfaction by ensuring timely and high-quality delivery of services.
- Collaborate with cross-functional teams to develop and implement delivery strategies.
- Develop and maintain strong relationships with key customers, understanding their needs and challenges.
- Monitor project timelines and budgets to ensure successful delivery within established parameters.
- Manage a team of project managers and other delivery personnel, providing guidance and support as needed.
- Identify and mitigate potential risks and issues that may impact project delivery.
- Develop and implement best practices for project management and delivery processes.
- Keep up-to-date with industry trends and advancements in technology to continuously improve service delivery.
- Act as a primary point of contact for customers, addressing any concerns or escalations in a timely and professional manner.
- Collaborate with sales teams to identify new business opportunities and support sales efforts.
- Represent SAP at conferences, trade shows, and other industry events to promote our services and solutions.
- Prepare and present regular reports on delivery performance and customer satisfaction.
- Mentor and train team members to ensure a high level of expertise in project management and service delivery.
- Foster a positive and collaborative work environment, promoting teamwork and professional growth within the team.
Bachelor’s Degree In Business Administration, Marketing, Or Related Field.
Minimum Of 5 Years Of Experience In A Similar Role, Preferably In The Technology Industry.
Strong Understanding Of Customer Engagement And Service Delivery Processes.
Proven Track Record Of Successfully Managing Regional Teams And Achieving Sales Targets.
Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Key Stakeholders And Customers.
Strategic Planning
Project Management
Contract Negotiation
Business Development
customer service
Relationship Management
Solution selling
Team Leadership
Market analysis
Sales Strategy
Stakeholder engagement
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Regional Delivery Executive, Regional Customer Engagement & Services, APJ (SEA) in Singapore 117440 is approximately $180,000-$200,000 per year. However, this can vary depending on factors such as experience, location, and company size. Some companies may offer additional benefits and bonuses on top of the base salary.
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SAP is a multinational software company based in Walldorf, Baden-Württemberg. It develops enterprise software to manage business operations and customer relations. The company is the world's leading enterprise resource planning (ERP) software vendor.

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