SAP

SAP - Cloud Renewals Executive

SAP
Alpharetta, GA 30009, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a motivated and results-driven individual with a passion for technology and customer success? Look no further, as SAP is seeking a talented Cloud Renewals Executive to join our dynamic team. In this role, you will be responsible for driving the renewal process for our cloud customers, ensuring their continued satisfaction and success with our products. Our ideal candidate is a self-starter with excellent communication and negotiation skills, as well as a deep understanding of SAP's cloud offerings. If you are ready to take on a challenging and rewarding role with a global industry leader, we encourage you to apply now!

  1. Develop and implement strategies to drive the renewal process for SAP's cloud customers.
  2. Proactively engage with customers to understand their needs and ensure their satisfaction with SAP's cloud products.
  3. Collaborate with sales, customer success, and product teams to identify upsell and cross-sell opportunities during the renewal process.
  4. Build and maintain strong relationships with key decision-makers at customer organizations.
  5. Conduct regular account reviews and provide customers with insights and recommendations to maximize the value of their investment in SAP's cloud solutions.
  6. Negotiate pricing and contract terms to ensure timely and successful renewal of customer contracts.
  7. Utilize data and analytics to track and report on renewal rates and customer satisfaction.
  8. Stay updated on SAP's cloud offerings and industry trends to effectively communicate their value to customers.
  9. Collaborate with the sales team to identify and address any potential barriers to renewal.
  10. Provide exceptional customer service and support throughout the renewal process.
  11. Participate in team meetings and provide input and feedback to improve the renewal process and customer experience.
  12. Meet and exceed renewal targets and contribute to overall revenue growth.
  13. Maintain accurate and up-to-date records of customer interactions and renewal activities.
  14. Continuously seek opportunities to improve processes and drive efficiencies in the renewal process.
  15. Represent SAP in a professional and positive manner at all times.
Where is this job?
This job is located at Alpharetta, GA 30009, USA
Job Qualifications

  • Strong Knowledge And Experience In Sap Cloud Solutions: The Ideal Candidate Should Have A Deep Understanding Of Sap's Cloud Portfolio And Be Well-Versed In The Latest Trends And Developments In The Cloud Industry.

  • Proven Track Record In Sales And Account Management: The Sap - Cloud Renewals Executive Will Be Responsible For Managing And Renewing Existing Customer Contracts, So They Should Have A Successful History In Sales And Account Management.

  • Excellent Communication And Interpersonal Skills: This Role Requires Frequent Interaction With Customers, Partners, And Internal Teams. The Candidate Should Possess Exceptional Communication And Interpersonal Skills To Effectively Build And Maintain Relationships.

  • Strategic Thinking And Problem-Solving Abilities: The Sap - Cloud Renewals Executive Will Be Responsible For Identifying And Addressing Customer Needs And Finding Solutions To Renew Contracts. They Should Have Strong Strategic Thinking And Problem-Solving Abilities To Achieve This.

  • Familiarity With Contract And Negotiation Processes: A Good Understanding Of Contract Terms, Renewal Processes, And Negotiation Techniques Is Essential For This Role. The Candidate Should Have Experience In Managing Contract Renewals And Negotiations With Customers.

Required Skills

  • Account Management

  • Contract Negotiation

  • Forecasting

  • Consultative selling

  • Customer Relations

  • Revenue growth

  • Sales Strategy

  • Cross-Selling

  • Cloud Solutions

  • Renewal Management

  • Cloud Sales

Soft Skills

  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a SAP - Cloud Renewals Executive in Alpharetta, GA 30009, USA is $120,000-$130,000 per year. This figure may vary depending on the specific company, experience level, and other factors.

Additional Information
SAP is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 11th, 2025
Apply BeforeMay 22nd, 2025
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About SAP

SAP is a multinational software company based in Walldorf, Baden-Württemberg. It develops enterprise software to manage business operations and customer relations. The company is the world's leading enterprise resource planning (ERP) software vendor.

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