Support Engineer - License Audit & Compliance
Are you a detail-oriented problem solver with a passion for technology and compliance? Do you thrive in a fast-paced environment and enjoy working with international teams? If so, SAP's Support Engineer - License Audit & Compliance role may be the perfect fit for you!As a Support Engineer, you will play a crucial role in ensuring that SAP's licensing policies and procedures are adhered to by our global customers. Your analytical skills and technical expertise will be put to the test as you conduct license audits and provide support to customers on licensing-related inquiries. With your help, SAP will continue to maintain its reputation as a leader in software compliance.We are seeking candidates with a strong background in software licensing and compliance, as well as excellent communication and collaboration skills. If you are ready to take on this exciting challenge and make a significant impact on our company, we encourage you to apply for this role. Let's shape the future of compliance together at SAP!
- Conduct license audits for SAP's global customers to ensure compliance with licensing policies and procedures.
- Provide support to customers on licensing-related inquiries, including answering questions and resolving issues.
- Utilize analytical skills to identify and troubleshoot licensing issues.
- Collaborate with international teams to gather and analyze data for license audits.
- Stay up-to-date on industry regulations and changes in software licensing to ensure SAP's compliance.
- Communicate effectively with customers to explain licensing policies and procedures and address any concerns.
- Work closely with cross-functional teams, including sales and legal, to resolve licensing issues.
- Prepare reports and presentations on license audit findings and recommendations.
- Serve as a subject matter expert on software licensing and compliance within the company.
- Continuously improve and streamline license audit processes to increase efficiency and accuracy.
- Proactively identify potential compliance risks and develop strategies to mitigate them.
- Train and mentor junior team members on software licensing and compliance best practices.
- Represent SAP in external audits and negotiations with customers regarding licensing matters.
- Collaborate with internal teams to develop and implement new licensing policies and procedures.
- Contribute to the overall success and reputation of SAP as a leader in software compliance.
Extensive Knowledge Of Software Licensing And Compliance Regulations: A Support Engineer For License Audit And Compliance At Sap Should Have A Thorough Understanding Of Various Software Licensing Models And Compliance Regulations To Ensure That The Company Is In Compliance With All Applicable Laws And Regulations.
Experience With Sap Software: Candidates Should Have Experience Working With Sap Software, As This Will Enable Them To Navigate The Complexities Of License Audits And Compliance Within The Company's Specific Software Environment.
Strong Analytical Skills: Support Engineers For License Audit And Compliance Must Possess Strong Analytical Skills To Review And Analyze Complex Licensing Agreements And Identify Potential Compliance Risks.
Attention To Detail: This Role Requires A High Level Of Attention To Detail To Ensure Accuracy In Tracking, Reporting, And Maintaining License Compliance.
Excellent Communication And Interpersonal Skills: As A Support Engineer, You Will Be Working With Various Stakeholders, Including Clients, Auditors, And Internal Teams. Therefore, Strong Communication And Interpersonal Skills Are Essential To Effectively Convey Complex Licensing Information And Negotiate With Stakeholders To Resolve Any Compliance Issues.
Communication Skills
Data Analysis
Problem Solving
Customer Support
Risk assessment
Contract review
License management
License optimization
Technical Knowledge
Software Auditing
Compliance Tracking
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Support Engineer - License Audit & Compliance in Brockagh, Co. Galway, H91 W3P8, Ireland is €35,000 - €45,000 per year. However, this can vary depending on factors such as experience, skills, and the specific company or industry the engineer is working in.
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SAP is a multinational software company based in Walldorf, Baden-Württemberg. It develops enterprise software to manage business operations and customer relations. The company is the world's leading enterprise resource planning (ERP) software vendor.
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