ServiceNow

Associate Customer Success Manager

ServiceNow
Orlando, FL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you passionate about working with customers to help them succeed in their digital transformation initiatives? If so, ServiceNow is looking for a motivated and organized Associate Customer Success Manager to join our growing team. In this role, you will be responsible for helping customers unlock the full value of their ServiceNow solutions by providing technical expertise and resources.The successful candidate will have a Bachelor's degree in a related field and at least two years of customer success or similar experience. You should be an excellent communicator, both written and verbally, and have the ability to manage customer expectations. To succeed in this role, you should also be organized, self-motivated, and have a positive attitude.If you are excited to join a company that is transforming the way people work, please apply today!

Where is this job?
This job is located at Orlando, FL, USA
Job Qualifications

  • Strong Communication And Interpersonal Skills

  • Excellent Customer Service Skills

  • Ability To Work With Cross-Functional Teams

  • Experience With Customer Relationship Management (Crm) Systems

  • Experience In Customer Success

  • Knowledge Of Project Management Processes

  • Ability To Manage Multiple Projects Simultaneously

  • Strong Problem-Solving And Analytical Skills

Required Skills

  • Documentation

  • Consulting

  • Project Management

  • Training

  • Communication

  • Product knowledge

  • Negotiation

  • Conflict Resolution

  • Listening

  • Collaboration

  • Problem-Solving

  • Multi-tasking

  • Analyzing

  • Relationship-Building

  • Technical Knowledge

Soft Skills

  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Associate Customer Success Manager in Orlando, FL, USA is $60,000 to $90,000 per year. Factors such as experience, education, and industry can affect the salary range for this position.

Additional Information
ServiceNow is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 1st, 2023
Apply BeforeMay 22nd, 2025
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About ServiceNow

ServiceNow is a Santa Clara, California-based software company that develops a cloud computing platform to help companies manage digital workflows for enterprise operations.

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