Customer Success Business Process Analyst

ServiceNow is seeking a proactive, passionate analyst to help identify new opportunities for improving our customer success processes, document them, and to implement them into action. Lead and contribute to the analysis on customer success business. Works autonomously to proactively identify new opportunities to improve current processes, including success plays utilized by the Customer Success organization. Document and update new processes and implement success plays. Create frameworks to better understand and monitor key business activities. Contribute solutions to improve monitoring. Partner with key stakeholders across the organization and in the geographies to gather ideas on improvement opportunities.

According to JobzMall, the average salary range for a Customer Success Business Process Analyst in 2225 Lawson Ln, Santa Clara, CA 95054, USA is $71,500 to $99,000 per year. This range varies depending on the experience and qualifications of the individual.

ServiceNow is a Santa Clara, California-based software company that develops a cloud computing platform to help companies manage digital workflows for enterprise operations.