ServiceNow

Resource Manager

ServiceNow

Santa Clara, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to ServiceNow, where we are dedicated to providing cutting-edge technology solutions to our clients. We are currently seeking a highly motivated and skilled Resource Manager to join our dynamic team. As a Resource Manager, you will play a vital role in ensuring that our company has the necessary resources to successfully deliver on our commitments to our clients. This is a fast-paced and challenging position that requires strong organizational skills, attention to detail, and the ability to effectively manage multiple projects and deadlines. If you are a self-starter who thrives in a collaborative and innovative environment, we encourage you to apply for this exciting opportunity.

  1. Develop and maintain a comprehensive understanding of the company's technology solutions and services.
  2. Collaborate with project managers and department heads to forecast and plan resource needs for current and upcoming projects.
  3. Create and implement resource allocation strategies to ensure optimal utilization of company resources.
  4. Source and recruit top talent to meet the evolving needs of the company.
  5. Build and maintain relationships with external vendors and contractors to supplement internal resources when necessary.
  6. Monitor and track project progress and resource utilization, providing regular updates to management.
  7. Manage and maintain the resource management system to accurately track and allocate resources.
  8. Identify potential resource constraints and proactively work to resolve any conflicts or issues.
  9. Develop and implement processes and procedures to improve resource management efficiency.
  10. Continuously evaluate and improve resource management practices to meet the changing needs of the company.
  11. Collaborate with HR to develop training and development plans to enhance the skills and capabilities of current employees.
  12. Assist with performance management and career development for team members.
  13. Communicate and collaborate effectively with cross-functional teams to ensure resource needs are met.
  14. Stay updated on industry trends and best practices related to resource management.
  15. Proactively identify and address potential risks and issues related to resource management.
Where is this job?
This job is located at Santa Clara, CA, USA
Job Qualifications
  • Bachelor's Degree In Human Resources, Business Administration, Or A Related Field.

  • Minimum Of 3-5 Years Of Experience In Resource Management, Preferably In A Technology Or Saas Company.

  • Strong Understanding Of Project Management Principles And Methodologies.

  • Experience With Workforce Planning, Capacity Management, And Resource Allocation.

  • Excellent Communication And Interpersonal Skills, With The Ability To Collaborate And Build Relationships With Cross-Functional Teams.

Required Skills
  • Communication Skills

  • Vendor Management

  • Budget management

  • Conflict Resolution

  • Capacity planning

  • Team Leadership

  • Project coordination

  • Talent Acquisition

  • Resource allocation

  • Time

  • Performance evaluation

  • Staffing Management

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Resource Manager in Santa Clara, CA, USA is $80,000 - $110,000 per year. This can vary depending on the specific industry, company, and level of experience of the individual.

Additional Information
ServiceNow is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 13th, 2024
Apply BeforeMay 22nd, 2025
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About ServiceNow

ServiceNow is a Santa Clara, California-based software company that develops a cloud computing platform to help companies manage digital workflows for enterprise operations.

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