Technical Sales Support Professional
Welcome to the dynamic world of Siemens, a global leader in the field of technology and innovation. We are currently seeking a Technical Sales Support Professional to join our team and make an impact in our fast-paced and exciting environment. As a Technical Sales Support Professional at Siemens, you will play a crucial role in supporting our sales team and ensuring the success of our products and services. We are looking for a passionate and driven individual with a strong technical background and exceptional communication skills. If you are a team player with a customer-centric approach and a desire to constantly learn and grow, we want you on our team!
- Provide technical support to sales team: Assist sales team in understanding product specifications, features, and capabilities to effectively sell to customers.
- Conduct product demonstrations: Conduct product demonstrations for potential customers to showcase product features and benefits.
- Create technical proposals: Work closely with sales team to create technical proposals that meet customer requirements and align with company goals.
- Collaborate with engineering team: Collaborate with engineering team to provide technical solutions and support for customer inquiries and concerns.
- Customer relationship management: Build and maintain strong relationships with customers by providing exceptional technical support and addressing any issues or concerns in a timely manner.
- Stay updated on industry trends: Stay updated on industry trends and advancements to provide insights and recommendations to sales team and customers.
- Assist with sales strategy: Provide technical expertise to support sales strategy and identify potential sales opportunities.
- Conduct market research: Conduct market research to understand customer needs and competitive landscape to help drive sales strategy.
- Train sales team: Train sales team on technical aspects of products and services to enhance their understanding and selling abilities.
- Attend conferences and events: Represent Siemens at industry conferences and events to showcase products and build relationships with potential customers.
- Support product development: Provide valuable feedback and insights from customer interactions to support product development and improvement.
- Maintain documentation: Maintain accurate and up-to-date documentation of technical information and customer interactions to ensure smooth communication and knowledge sharing within the team.
Bachelor's Degree In Engineering Or Related Field: A Strong Technical Background Is Essential For A Technical Sales Support Professional At Siemens. This Can Be Demonstrated Through A Bachelor's Degree In Engineering Or A Related Field Such As Computer Science Or Information Technology.
Sales Experience: A Successful Candidate For This Role Should Have Previous Experience In Sales, Preferably In A Technical Or B2B Environment. This Will Demonstrate Their Ability To Understand Customer Needs And Effectively Communicate The Value Of Siemens' Products And Services.
Product Knowledge: The Ideal Candidate Should Have A Deep Understanding Of Siemens' Products And Solutions, As Well As The Ability To Quickly Learn About New Products And Technologies. This Will Allow Them To Effectively Support The Sales Team And Address Customer Questions And Concerns.
Strong Communication Skills: Technical Sales Support Professionals Need To Be Excellent Communicators, Both Verbally And In Writing. They Will Be Responsible For Presenting Technical Information To Customers And Internal Teams, So Clear And Concise Communication Is Crucial.
Problem-Solving Skills: In This Role, The Candidate Will Be Expected To Troubleshoot Technical Issues And Provide Solutions To Customers. Therefore, Strong Problem-Solving Skills Are Necessary To Quickly Identify And Address Any Problems That May Arise. This Includes Being Able To Think Creatively And Adapt To Different Situations.
Communication Skills
Project Management
Time Management
Technical Support
Negotiation skills
Product knowledge
Presentation skills
customer service
Market analysis
Problem-Solving
Relationship
Sales Techniques
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Technical Sales Support Professional in Cary, NC, USA is $50,000-$80,000 per year. This can vary depending on the specific company, industry, and level of experience of the individual. Some companies may offer additional benefits such as bonuses, commissions, and stock options. Additionally, individuals with specialized skills or advanced degrees may be able to command a higher salary.
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Siemens Corporation is a U.S. subsidiary of Siemens AG, a global powerhouse focusing on the areas of power generation and distribution, intelligent infrastructure for buildings and distributed energy systems, and automation and digitalization in the process and manufacturing industries. For more than 160 years, the company has innovated and invented technologies to support American industry spanning manufacturing, energy, healthcare and infrastructure.
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