Smart & Final

Retail Associate

Smart & Final

Irvine, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Smart & Final! We are a leading retail company dedicated to providing quality products and exceptional customer service. We are currently seeking a Retail Associate to join our dynamic team.As a Retail Associate, you will be responsible for ensuring our customers have a positive shopping experience by assisting them in finding the products they need and providing excellent service. We are looking for individuals who are friendly, reliable, and have a passion for customer satisfaction.If you have a strong work ethic, excellent communication skills, and a desire to learn and grow in a fast-paced environment, we encourage you to apply for this exciting opportunity. Join our team and become a part of our mission to deliver top-notch service and products to our valued customers.

  1. Greeting and welcoming customers as they enter the store.
  2. Assisting customers in finding products and making recommendations based on their needs.
  3. Providing exceptional customer service by addressing any questions or concerns and resolving any issues.
  4. Maintaining a clean and organized sales floor, including restocking shelves and arranging displays.
  5. Operating the cash register and processing transactions accurately and efficiently.
  6. Learning about product features and promotions to effectively communicate them to customers.
  7. Ensuring proper pricing and signage throughout the store.
  8. Collaborating with team members to achieve sales goals and maintain a positive work environment.
  9. Adhering to company policies and procedures, including safety and security protocols.
  10. Continuously learning about new products and industry trends to better assist customers.
  11. Maintaining a professional and friendly demeanor at all times.
  12. Handling customer complaints and escalating to management when necessary.
  13. Participating in training and development programs to improve job knowledge and skills.
  14. Keeping track of inventory levels and notifying management when stock is low.
  15. Following all guidelines for cash handling and loss prevention.
  16. Contributing to a positive and welcoming atmosphere for customers and team members.
Where is this job?
This job is located at Irvine, CA, USA
Job Qualifications
  • High School Diploma Or Equivalent Education: A Retail Associate At Smart & Final Is Expected To Have A Basic Level Of Education To Effectively Communicate With Customers, Follow Instructions, And Complete Tasks Accurately.

  • Customer Service Experience: Previous Experience In A Customer-Facing Role, Such As Retail Or Hospitality, Is Preferred. This Demonstrates The Ability To Provide Excellent Customer Service And Build Positive Relationships With Customers.

  • Knowledge Of Retail Operations: A Retail Associate Should Have A Basic Understanding Of Retail Operations, Including Point-Of-Sale Systems, Inventory Management, And Cash Handling. This Will Help Them To Efficiently And Accurately Perform Their Duties.

  • Strong Communication Skills: The Ability To Communicate Clearly And Effectively With Customers And Team Members Is Essential For A Retail Associate. This Includes Listening To Customer Needs, Answering Questions, And Providing Product Information.

  • Ability To Work In A Team: A Retail Associate At Smart & Final Must Be Able To Work Collaboratively With Their Team To Achieve Common Goals. This Includes Being Adaptable, Dependable, And Willing To Support Team Members As Needed.

Required Skills
  • Inventory Management

  • Communication

  • Sales

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Organization

  • Problem-Solving

  • Adaptability

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Associate in Irvine, CA, USA is $25,000 to $35,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or industry. Some Retail Associates may also receive additional benefits such as bonuses, commission, and employee discounts.

Additional Information
Smart & Final is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 21st, 2024
Apply BeforeMay 22nd, 2025
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About Smart & Final

Smart & Final is a chain of warehouse-style food and supply stores based in Commerce, California, which developed through a series of mergers and expansions. The oldest of the combined companies, Hellman-Haas Grocery, was founded in 1871 in Los Angeles.

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