Smart & Final

Service Clerk

Smart & Final

Irvine, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Smart & Final, where we are committed to providing exceptional customer service and quality products to our valued customers. We are currently seeking a reliable and friendly Service Clerk to join our team. As a Service Clerk, you will play a crucial role in ensuring our customers have a positive shopping experience. We are looking for individuals who are passionate about customer service and have a strong attention to detail. If you are a team player with a positive attitude and have a knack for multitasking, we would love to have you on our team.

  1. Greet and welcome customers as they enter the store with a friendly and positive attitude.
  2. Provide exceptional customer service by answering questions, addressing concerns, and assisting with product recommendations.
  3. Maintain a clean and organized store environment by restocking shelves, organizing displays, and ensuring products are properly labeled.
  4. Operate cash registers and handle customer transactions accurately and efficiently.
  5. Ensure all products are properly priced and adhere to company pricing policies.
  6. Assist in the loading and unloading of merchandise for customers.
  7. Monitor inventory levels and notify management of any low stock or out-of-stock items.
  8. Follow all safety and sanitation procedures to maintain a safe and hygienic store environment.
  9. Act as a team player and assist colleagues in other departments as needed.
  10. Attend training sessions and stay up-to-date on product knowledge to provide accurate information to customers.
  11. Maintain a positive attitude and professional demeanor at all times.
  12. Handle customer complaints and resolve issues in a timely and satisfactory manner.
  13. Adhere to company policies and procedures, including those related to cash handling and customer service.
  14. Continuously strive to improve customer satisfaction and contribute to a positive work environment.
  15. Assist with store opening and closing procedures as needed.
Where is this job?
This job is located at Irvine, CA, USA
Job Qualifications
  • Excellent Customer Service Skills: A Service Clerk At Smart & Final Should Possess Strong Communication And Interpersonal Skills In Order To Provide Exceptional Customer Service. This Includes Being Friendly, Approachable, And Able To Resolve Customer Complaints Effectively.

  • Attention To Detail: As A Service Clerk, It Is Important To Have A Keen Eye For Detail To Ensure Accuracy In Tasks Such As Handling Cash Transactions, Labeling Products, And Maintaining Inventory Levels.

  • Physical Stamina: This Job Requires Standing For Long Periods Of Time, Lifting And Moving Heavy Items, And Performing Repetitive Tasks. Therefore, Physical Stamina And The Ability To Work In A Fast-Paced Environment Are Important Qualifications.

  • Knowledge Of Store Policies And Procedures: A Service Clerk Should Be Familiar With The Store's Policies And Procedures, Including Safety Regulations, Cash Handling Procedures, And Product Knowledge. This Will Help Ensure Efficient And Accurate Service To Customers.

  • Team Player: Smart & Final Values Teamwork And Collaboration. A Service Clerk Should Be Able To Work Well With Others, Take Direction From Supervisors, And Contribute Positively To The Overall Success Of The Team.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • Attention to detail

  • customer service

  • Cash Handling

  • Teamwork

  • Computer skills

  • Organization

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Service Clerk in Irvine, CA, USA is between $32,000 and $45,000 per year. This can vary depending on factors such as the specific industry, company size, and individual experience and qualifications. Some service clerks may also receive additional benefits and bonuses such as healthcare benefits, retirement plans, and performance-based incentives.

Additional Information
Smart & Final is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 21st, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Smart & Final

Smart & Final is a chain of warehouse-style food and supply stores based in Commerce, California, which developed through a series of mergers and expansions. The oldest of the combined companies, Hellman-Haas Grocery, was founded in 1871 in Los Angeles.

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