Smart & Final

Service Clerk

Smart & Final

Oakland, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a customer service-oriented individual looking for a dynamic and fast-paced work environment? Look no further than Smart & Final! We are currently seeking a motivated Service Clerk to join our team and provide exceptional service to our customers. As a Service Clerk, you will have the opportunity to interact with customers, learn about our products, and ensure their overall satisfaction. We are looking for someone who is friendly, detail-oriented, and able to work well in a team. If you have a passion for customer service and a desire to grow within a company, then we want to hear from you!

  1. Provide exceptional customer service to all customers by greeting them, answering questions, and resolving any issues or concerns in a timely and professional manner.
  2. Learn about the products offered by Smart & Final and be able to effectively communicate their features and benefits to customers.
  3. Operate cash register and process transactions accurately and efficiently.
  4. Maintain a clean and organized work environment, including stocking shelves, organizing displays, and ensuring product availability.
  5. Work collaboratively with team members to ensure smooth store operations and provide seamless customer service.
  6. Continuously strive to improve customer satisfaction and identify areas for improvement.
  7. Follow company policies and procedures, including safety and sanitation guidelines.
  8. Attend training sessions and meetings to stay updated on product knowledge and company policies.
  9. Maintain a positive and friendly attitude towards customers and team members.
  10. Continuously seek opportunities for personal and professional growth within the company.
Where is this job?
This job is located at Oakland, CA, USA
Job Qualifications
  • Excellent Communication Skills: The Ability To Effectively Communicate With Customers, Co-Workers, And Managers Is Essential For A Service Clerk At Smart & Final. This Includes Strong Verbal And Written Communication Skills, As Well As Active Listening Skills.

  • Customer Service Experience: A Service Clerk At Smart & Final Should Have Previous Experience In A Customer-Facing Role, Such As In Retail Or Food Service. This Ensures They Have The Necessary Skills To Provide Excellent Service And Handle Customer Inquiries And Complaints.

  • Attention To Detail: Working In A Fast-Paced Retail Environment Requires A Keen Eye For Detail. Service Clerks At Smart & Final Must Be Able To Accurately Handle Cash Transactions, Check Orders For Accuracy, And Maintain The Cleanliness And Organization Of The Store.

  • Physical Stamina: This Job May Require Standing For Long Periods, Lifting And Carrying Heavy Items, And Other Physical Tasks. Candidates Should Be Physically Fit And Able To Handle The Physical Demands Of The Job.

  • Team Player: Smart & Final Values Teamwork And Collaboration, So A Service Clerk Should Be Able To Work Well With Others And Contribute To A Positive Work Environment. This Includes Being Open To Feedback, Helping Out Colleagues When Needed, And Maintaining A Positive Attitude.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • Attention to detail

  • customer service

  • Cash Handling

  • Teamwork

  • Computer

  • Salesmanship

  • Problem-Solving

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Service Clerk in Oakland, CA, USA is between $30,000 and $40,000 per year, with a median salary of $35,000 per year. This can vary depending on the specific company, industry, and level of experience of the individual. Service Clerks in Oakland may also receive additional benefits such as health insurance, retirement plans, and paid time off.

Additional Information
Smart & Final is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 21st, 2024
Apply BeforeMay 22nd, 2025
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About Smart & Final

Smart & Final is a chain of warehouse-style food and supply stores based in Commerce, California, which developed through a series of mergers and expansions. The oldest of the combined companies, Hellman-Haas Grocery, was founded in 1871 in Los Angeles.

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