Customer Service Representative

Do you have a passion for providing excellent customer service and helping people? We are looking for a friendly and organized Customer Service Representative to join the SoCalGas team!The ideal candidate for this position should have a strong focus on customer satisfaction and excellent communication skills. They should also be able to prioritize tasks, multitask, and remain flexible in a fast-paced work environment.As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving customer concerns, and providing superior customer service. You will also be expected to actively listen to customers, identify their needs, and provide appropriate solutions. In addition, you will need to remain knowledgeable of SoCalGas products and services.We are looking for an individual with the following qualifications:• High school diploma or equivalent • Strong customer service experience • Excellent verbal and written communication skills • Proficiency in Microsoft Office Suite • Ability to remain organized and prioritize tasks • Flexible and able to adapt to a fast-paced work environmentIf you think you have the qualifications and are ready to join our team, we look forward to hearing from you!

Responsibilities of a Customer Service Representative:

1. Handle customer inquiries, resolve customer concerns, and provide superior customer service.
2. Actively listen to customers, identify their needs, and provide appropriate solutions.
3. Remain knowledgeable of SoCalGas products and services.
4. Maintain high customer service standards.
5. Follow up with customers to ensure satisfaction and resolve any issues.
6. Manage customer accounts and update records as necessary.
7. Stay current on product and services information.
8. Utilize Microsoft Office Suite to create reports and documents.
9. Meet customer service goals and objectives.
10. Respond to customer emails and other forms of communication in a timely manner.

According to JobzMall, the average salary range for a Customer Service Representative in Anaheim, CA, USA is between $29,092 and $46,978 per year. Salaries can vary depending on factors such as the experience and qualifications of the individual, the industry they are working in, the size of the company, and the location of the job.

The Southern California Gas Company is a utility company based in Los Angeles, California and a subsidiary of Sempra Energy. It is the primary provider of natural gas to Southern California, United States.