Computer Assistant

Are you a tech-savvy individual with a passion for helping others? If so, the Social Security Administration (SSA) has an exciting opportunity for you! We are looking for a Computer Assistant to join our team. In this role, you will utilize your knowledge of computer systems and software to provide assistance to SSA employees.To be considered for this position, you must have a high school diploma or GED, and at least one year of experience in a computer-related field. You must also possess excellent customer service skills and be able to work independently.We are looking for someone who is eager to learn and take on new challenges. If you have a strong background in computer systems and software, as well as a commitment to helping others, we would love to hear from you!

Responsibilities:

1. Provide technical assistance to SSA employees on the use of computer systems and software.
2. Maintain excellent customer service skills and respond to inquiries in a timely manner.
3. Utilize problem-solving skills to troubleshoot computer issues and provide solutions.
4. Keep up to date with the latest computer systems and software.
5. Monitor and respond to emails and other communication sent by SSA employees.
6. Research and resolve software and hardware issues.
7. Follow SSA procedures and protocols when providing assistance.
8. Maintain records of computer issues and their resolution.
9. Assist in the installation and configuration of computer systems and software.
10. Train SSA employees on the use of computer systems and software.

According to JobzMall, the average salary range for a Computer Assistant in Woodlawn, MD, USA is approximately $31,097 to $40,743 per year. This range is based on the current salaries reported by other employers in the local area.

The United States Social Security Administration is an independent agency of the U.S. federal government that administers Social Security, a social insurance program consisting of retirement, disability, and survivors benefits.