
Patient Experience Manager
We are looking for an experienced and motivated individual to join our team as a Patient Experience Manager at Sodexo. In this role, you will be responsible for creating a positive patient experience by designing and executing patient-centric initiatives. As a Patient Experience Manager, you will have the opportunity to strengthen relationships with our patients and ensure that their experience meets their expectations.To be successful in this role, you must have strong interpersonal skills, be a self-starter, and have an eye for detail. You must be an effective communicator and have an understanding of the healthcare industry and its trends. Previous experience in healthcare, customer service, and/or project management is preferred. Demonstrated experience in developing and executing patient-centric initiatives and strategies is essential.We are looking for someone with a passion for patient experience, who is driven to make a positive impact on the lives of our patients. If this sounds like you, we’d love to hear from you!
Excellent Interpersonal Skills
Excellent Customer Service Skills
Strong Communication Skills
Ability To Multi-Task And Prioritize
Strong Organizational And Problem-Solving Skills
Ability To Work Both Independently And In A Team Environment
Proficiency In Microsoft Office Suite And Other Software Applications
Knowledge Of Patient Experience And Customer Service Principles
Budgeting
Quality Assurance
Project Management
Training
Networking
Communication
Leadership
Conflict Resolution
customer service
Teamwork
Analytical
Strategic Thinking
Problem-Solving
Organizational
Interpersonal
Communication
Leadership
Interpersonal Skills
creativity
self-motivation
flexibility
Attention to detail
Teamwork
Problem-Solving
Time-Management
According to JobzMall, the average salary range for a Patient Experience Manager in Washington, DC, USA is between $51,000-$95,000 per year. The salary range can vary depending on the employer, years of experience, location, and other factors.
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Sodexo SA engages in the provision of on-site services, benefits and rewards services, and personal and home care services. It offers integrated solutions which cover a variety of working and living environments and are available in client segments which include corporate, health care, education, defense, remote sites, justice services, seniors, and sports and leisure. Sodexo is one of the world's largest multinational corporations, with 470,000 employees and a presence in 67 countries.

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