Sonoco

Customer Service Representative

Sonoco

12851 Leyva St, Norwalk, CA 90650, USA
Full-TimeDepends on ExperienceMid-LevelAssociate
Job Description

You will be a customer advocate who shows great follow through and can be highly productive in a fast-paced work environment. This Customer Service group is not a call center. You will handle any customer questions or concerns regarding order status and other related issues. You will maintain customer files both physical and in the computer system. You will coordinate with production and ensure orders are scheduled and all deliveries are on time. You will quote customers pricing, enter new customer projects and any corrective actions. You will research any current or possible accounts receivable problems. You will work with closely with the account manager, and coordinated with appropriate staff anything needed relative to ongoing or complete projects.

Where is this job?
This job is located at 12851 Leyva St, Norwalk, CA 90650, USA
Job Qualifications
  • 3+ years of experience in customer service in a manufacturing environment which is highly preferred

  • Proficiency in Oracle as this is highly preferred

  • Ability to multi-task and prioritize in a fast paced and vibrant work environment and good follow-up.

Required Skills
  • MS Word

  • Customer Service skills

  • Record Keeping Skills

  • MS Excel skills

  • Time management competent

Soft Skills
  • Detail Oriented

  • Prioritizing skills

  • Communication Skills

  • Results-Driven

  • Flexibility/Adaptability

  • Multi tasker

  • problem-solving abilities

Compensation

According to JobzMall, the average salary range for a Customer Service Representative in 12851 Leyva St, Norwalk, CA 90650, USA is $18 to $25 per hour. This is based on data from employers in the area, as well as national averages.

Additional Information
Sonoco is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 8th, 2022
Apply BeforeMay 22nd, 2025
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About Sonoco

Founded in 1899, Sonoco Products Company is a United States-based international provider of diversified consumer packaging, industrial products, protective packaging, and packaging supply chain services, and the world's largest producer of composite cans, tubes, and cores.

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