
Customer Service Representative
You will be a customer advocate who shows great follow through and can be highly productive in a fast-paced work environment. This Customer Service group is not a call center. You will handle any customer questions or concerns regarding order status and other related issues. You will maintain customer files both physical and in the computer system. You will coordinate with production and ensure orders are scheduled and all deliveries are on time. You will quote customers pricing, enter new customer projects and any corrective actions. You will research any current or possible accounts receivable problems. You will work with closely with the account manager, and coordinated with appropriate staff anything needed relative to ongoing or complete projects.
3+ years of experience in customer service in a manufacturing environment which is highly preferred
Proficiency in Oracle as this is highly preferred
Ability to multi-task and prioritize in a fast paced and vibrant work environment and good follow-up.
MS Word
Customer Service skills
Record Keeping Skills
MS Excel skills
Time management competent
Detail Oriented
Prioritizing skills
Communication Skills
Results-Driven
Flexibility/Adaptability
Multi tasker
problem-solving abilities
According to JobzMall, the average salary range for a Customer Service Representative in 12851 Leyva St, Norwalk, CA 90650, USA is $18 to $25 per hour. This is based on data from employers in the area, as well as national averages.
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Founded in 1899, Sonoco Products Company is a United States-based international provider of diversified consumer packaging, industrial products, protective packaging, and packaging supply chain services, and the world's largest producer of composite cans, tubes, and cores.

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