SpaceX

Customer Support Associate

SpaceX

Redmond, WA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are looking for a passionate and driven individual to join our team as a Customer Support Associate at SpaceX. Our ideal candidate will have a strong customer service background and excellent communication skills. In this role, you will be a key part of our customer service team, ensuring that our customers receive the best service possible.To be successful in this role, you should have a genuine interest in customer service, a passion for problem-solving, and be a team player. The ideal candidate will have a minimum of two years of customer service experience, with a preference for aerospace industry experience. You should also have strong organizational and multitasking skills, as well as the ability to handle escalated customer inquiries. Above all, you should have a positive attitude and be committed to delivering outstanding customer service.

Where is this job?
This job is located at Redmond, WA, USA
Job Qualifications
  • Excellent Communication Skills

  • Ability To Multitask

  • Strong Customer Service Experience

  • Ability To Troubleshoot Issues Quickly And Accurately

  • Proficiency In Computer Software And Hardware

  • Knowledge Of Customer Service Principles And Practices

  • Professional Demeanor

  • Willingness To Work Flexible Hours

Required Skills
  • Troubleshooting

  • Communication

  • Time Management

  • Technical Support

  • Interpersonal skills

  • Attention to detail

  • Organizational Skills

  • Conflict Resolution

  • customer service

  • Listening

  • Empathy

  • Patience

  • Problem-Solving

  • Adaptability

  • Learning ability

Soft Skills
  • Communication

  • Emotional Intelligence

  • Interpersonal

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Support Associate in Redmond, WA, USA is between $41,000 and $51,000 per year. This range is based on the average salary reported by job postings on JobzMall and other job sites.

Additional Information
SpaceX is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 24th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About SpaceX

Space Exploration Technologies Corp., trading as SpaceX, is a private American aerospace manufacturer and space transportation services company headquartered in Hawthorne, California. It was founded in 2002 by Elon Musk with the goal of reducing space transportation costs to enable the colonization of Mars.

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