Service Manager

Are you a natural leader with a passion for providing exceptional customer service? Do you have a strong background in retail management and a love for healthy, natural foods? If so, Sprouts Farmers Market is looking for you to join our team as a Service Manager! As the Service Manager, you will play a crucial role in ensuring our customers have a positive shopping experience while overseeing the daily operations of our service departments. We are seeking a dynamic individual with excellent communication skills, exceptional organizational abilities, and a dedication to delivering top-notch customer service. If this sounds like you, we would love to hear from you!

1. Lead and manage the service departments, including customer service, cashiers, and front end operations.
2. Ensure exceptional customer service is provided to all customers by setting and maintaining high standards for the team.
3. Train and develop team members on company policies, procedures, and customer service best practices.
4. Monitor and maintain inventory levels, ensuring products are well-stocked and displayed according to company standards.
5. Collaborate with other department managers to ensure seamless store operations and a positive shopping experience for customers.
6. Respond to customer inquiries and complaints in a timely and professional manner, striving to resolve any issues to the customer's satisfaction.
7. Create and maintain employee schedules, ensuring adequate coverage during peak hours and busy periods.
8. Conduct regular meetings with team members to review performance, provide feedback, and address any concerns or issues.
9. Ensure compliance with all safety and sanitation regulations, including proper food handling and storage.
10. Stay up-to-date on industry trends, market competition, and customer needs to make informed decisions and drive business growth.
11. Maintain accurate records of sales, inventory, and employee performance.
12. Uphold company values and promote a positive work culture through leading by example and fostering teamwork.
13. Continuously look for ways to improve processes and enhance the customer experience.
14. Communicate effectively with other departments and upper management to address any issues or concerns.
15. Perform other duties as assigned by upper management.

According to JobzMall, the average salary range for a Service Manager in Thousand Oaks, CA, USA is between $60,000 to $90,000 per year. However, this can vary depending on the specific industry, company size, and level of experience. Some Service Managers may earn higher salaries, up to $100,000 or more, while others may earn lower salaries, around $50,000 to $60,000. Factors such as bonuses, commissions, and benefits can also impact the overall salary for this role.

Sprouts Farmers Market, Inc., is a supermarket chain headquartered in Phoenix, Arizona, USA. The grocer offers a wide selection of natural and organic foods, including fresh produce, bulk foods, vitamins and supplements, packaged groceries, meat and seafood, deli, baked goods, dairy products, frozen foods, natural body care and household items. Sprouts employs more than 32,000 team members and operates more than 340 stores in 23 states.