Service Manager

We are looking for a dynamic and customer-focused Service Manager to join our team at Sprouts Farmers Market. As a Service Manager, you will play a vital role in ensuring that our store provides exceptional customer service and maintains a high level of operational efficiency. We are seeking a highly organized, detail-oriented individual with excellent leadership skills and a passion for delivering top-notch service to our customers. If you're a natural problem-solver and thrive in a fast-paced environment, we want to hear from you!

1. Oversee and manage all aspects of customer service operations in the store.
2. Develop and implement strategies to improve customer service and satisfaction.
3. Train and develop team members on customer service skills and procedures.
4. Monitor and maintain store cleanliness and organization to ensure a positive customer experience.
5. Address and resolve customer complaints and issues in a timely and professional manner.
6. Create and maintain a positive and welcoming atmosphere for customers and team members.
7. Collaborate with other departments to ensure seamless and efficient operations.
8. Monitor and analyze customer feedback and make necessary improvements to enhance service.
9. Manage and schedule staff to ensure adequate coverage and support during peak hours.
10. Conduct performance evaluations and provide feedback and coaching to team members.
11. Stay updated on industry trends and best practices to continuously improve service standards.
12. Ensure compliance with company policies and procedures, including safety and sanitation guidelines.
13. Assist with inventory management and ordering of supplies as needed.
14. Handle cash management and oversee cashiers to ensure accuracy and efficiency.
15. Communicate effectively with upper management and provide regular reports on service performance.
16. Lead by example and uphold company values and standards of excellence.

According to JobzMall, the average salary range for a Service Manager in Simi Valley, CA, USA is between $60,000 and $100,000 per year. However, this can vary depending on the industry, company, and level of experience. Some service managers may earn more than $100,000 per year, while others may earn less than $60,000. Factors such as bonuses, commissions, and benefits can also impact the overall salary package for a service manager in Simi Valley.

Sprouts Farmers Market, Inc., is a supermarket chain headquartered in Phoenix, Arizona, USA. The grocer offers a wide selection of natural and organic foods, including fresh produce, bulk foods, vitamins and supplements, packaged groceries, meat and seafood, deli, baked goods, dairy products, frozen foods, natural body care and household items. Sprouts employs more than 32,000 team members and operates more than 340 stores in 23 states.