Collection Specialist
The Specialist is responsible for reviewing orders on credit hold, managing and collecting all outstanding accounts receivables for a portfolio of customers. The Specialist will work with Staples customers to build effective relationships, ensure that customer satisfaction is achieved while minimizing past due receivables and meeting DSO goals. Collection of receivables owed by customers. Identify and resolve disputed / billing related issues. Review daily orders held for credit reviews to ensure credit is not exceeded or that the customer has a past due balance. Monitor & communicate credit & payment concerns to management. Prepare offsets & write-offs.
Ability to multi-task & prioritize workload
3-5 years of collections, accounts receivables & credit experience required
Strong sense of urgency to get tasks accomplished
MS Word
Time Management Skills
MS Excel skills
Data analysis and presentation skills
Verbal communication
written communication
Adaptability
Multi-tasking
Detail oriented and highly organized
According to JobzMall, the average salary range for a Collection Specialist in 500 Staples Dr, Framingham, MA 01702, USA is $40,000 to $45,000 per year. This salary range includes base pay, bonuses, and other potential incentives.
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Staples Inc. is an American office retail company. It is primarily involved in the sale of office supplies and related products, via retail channels and business-to-business-oriented delivery operations. The company opened its first store in Brighton, Massachusetts on May 1, 1986.
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