Operations Lead

At Starbucks, we are committed to providing our customers with exceptional coffee and an unforgettable experience. As an Operations Lead, you will play a pivotal role in ensuring the smooth daily operations of our stores. We are looking for a dynamic and results-driven individual who is passionate about delivering top-notch service and possesses strong leadership skills. If you have a keen eye for detail, excellent communication abilities, and a proven track record in managing a team, we want to hear from you! Join us in our mission to inspire and nurture the human spirit – one cup, and one neighborhood at a time.

1. Manage and oversee the daily operations of multiple Starbucks stores, including inventory management, customer service, and team performance.
2. Lead and motivate a team of baristas and shift supervisors to maintain high standards and provide exceptional customer service.
3. Ensure all store procedures and policies are followed, including food safety and cleanliness standards.
4. Collaborate with store managers to develop and implement strategies for improving store efficiency and productivity.
5. Monitor and analyze store performance metrics and take action to address any areas of improvement.
6. Train and onboard new team members, providing them with the necessary tools and resources to succeed in their roles.
7. Conduct regular store audits to ensure compliance with company standards and identify any areas of improvement.
8. Communicate effectively with store managers and other departments to ensure smooth coordination and execution of store operations.
9. Handle and resolve customer complaints and issues in a timely and professional manner.
10. Stay updated on industry trends and make recommendations for new products and services to enhance the customer experience.
11. Maintain a positive and inclusive work environment, fostering teamwork and collaboration among team members.
12. Ensure compliance with all company policies and procedures, as well as local laws and regulations.
13. Assist in the development and implementation of training programs for new and existing team members.
14. Participate in company meetings and provide updates on store operations and team performance.
15. Uphold the Starbucks brand image and values, inspiring and nurturing the human spirit in every interaction with customers and team members.

According to JobzMall, the average salary range for a Operations Lead in San Diego, CA, USA is $70,000 - $90,000 per year. However, this can vary depending on the specific company, experience level, and job responsibilities. Some companies may offer higher salaries or additional benefits such as bonuses or stock options. It is important to research the specific company and job listing to get a more accurate salary estimate.

Starbucks Corporation is an American coffee company and coffeehouse chain. Starbucks Corp. engages in the manufacture and sale of coffee and tea. It operates through the following segments: Americas; Europe, Middle East, and Africa; China/Asia Pacific; and Channel Development. Its brand portfolio includes Starbucks Coffee, Seattle's Best Coffee, Tazo Tea, Evolution Fresh, La Boulange, and Torrefazione Italia Coffee.