Operations Lead

At Starbucks, we are dedicated to providing our customers with exceptional service and quality products. As an Operations Lead, you will play a crucial role in ensuring our stores run smoothly and efficiently. This is an opportunity to join a dynamic and fast-paced team, and make a significant impact on our daily operations. We are looking for a highly organized, detail-oriented individual who is passionate about delivering a positive customer experience. If you are a natural leader with a strong background in operations management, we encourage you to apply for this exciting opportunity.

1. Oversee daily operations of the store, including opening and closing procedures, inventory management, and cash handling.
2. Train and supervise store team members to ensure they are providing excellent customer service and following company policies and procedures.
3. Monitor and maintain store cleanliness, organization, and presentation to uphold brand standards.
4. Identify areas for improvement in store operations and work with management to implement solutions.
5. Collaborate with other store leaders to create and implement strategies for increasing sales and improving customer satisfaction.
6. Ensure all equipment and supplies are properly maintained and functioning.
7. Conduct regular audits and inspections to ensure compliance with company standards and regulations.
8. Assist in creating and managing employee schedules to ensure adequate coverage and efficient use of labor.
9. Handle customer complaints and resolve issues in a timely and professional manner.
10. Maintain a thorough understanding of all products and services offered in order to effectively assist customers and train team members.
11. Stay updated on industry trends and make recommendations for improvements to enhance the customer experience.
12. Adhere to all company policies and procedures, including safety and sanitation guidelines.
13. Participate in hiring and training new team members as needed.
14. Act as a role model and mentor for team members, promoting a positive and inclusive work environment.
15. Continuously evaluate and improve store operations to increase efficiency and profitability.

According to JobzMall, the average salary range for a Operations Lead in Albany, NY, USA is $55,000 - $85,000 per year. However, this can vary depending on factors such as the specific industry and company, level of experience, and additional skills and qualifications. It is best to research the specific company and job posting for a more accurate salary range.

Starbucks Corporation is an American coffee company and coffeehouse chain. Starbucks Corp. engages in the manufacture and sale of coffee and tea. It operates through the following segments: Americas; Europe, Middle East, and Africa; China/Asia Pacific; and Channel Development. Its brand portfolio includes Starbucks Coffee, Seattle's Best Coffee, Tazo Tea, Evolution Fresh, La Boulange, and Torrefazione Italia Coffee.