Hello there! Are you a driven and organized individual with a passion for leading teams and improving processes? Look no further, because Starbucks is searching for an Operations Lead to join our team! As an Operations Lead, you will play a vital role in managing and optimizing the daily operations of our stores. We are looking for someone who is a natural leader, able to juggle multiple tasks with ease, and has a strong eye for detail. If you have a love for coffee and a desire to make a positive impact, then we want to hear from you! Keep reading for more details on this exciting opportunity.
- Manage and optimize daily operations of Starbucks stores.
- Lead and motivate store teams to ensure efficient and effective service.
- Develop and implement strategies to improve processes and increase productivity.
- Monitor and analyze store performance metrics to identify areas for improvement.
- Train and onboard new team members, providing guidance and support as needed.
- Create and maintain schedules for store employees, ensuring adequate staffing levels at all times.
- Communicate regularly with store managers to ensure alignment on goals and objectives.
- Conduct regular store audits to ensure compliance with company standards and policies.
- Resolve customer complaints and ensure customer satisfaction.
- Collaborate with cross-functional teams to drive business initiatives and projects.
- Stay updated on industry trends and best practices in operations management.
- Ensure all safety and sanitation protocols are followed in accordance with company standards.
- Implement and enforce company policies and procedures.
- Maintain inventory levels and order supplies as needed.
- Foster a positive and inclusive work environment for all employees.
Strong Leadership Skills: The Operations Lead Should Possess Excellent Leadership Abilities To Effectively Manage A Team Of Employees And Ensure Smooth Operations At All Times.
Experience In Retail Or Food Service Industry: A Strong Understanding Of The Retail Or Food Service Industry Is Essential For An Operations Lead At Starbucks. This Includes Knowledge Of Inventory Management, Customer Service, And Compliance With Health And Safety Regulations.
Excellent Organizational And Time-Management Skills: The Operations Lead Will Be Responsible For Overseeing Multiple Tasks And Projects Simultaneously, Making It Crucial To Have Strong Organizational And Time-Management Skills. This Will Ensure That Operations Run Efficiently And Tasks Are Completed On Time.
Problem-Solving And Decision-Making Abilities: As The Main Point Of Contact For Any Operational Issues, The Operations Lead Should Possess Strong Problem-Solving And Decision-Making Skills. This Will Enable Them To Handle Any Challenges That May Arise And Make Quick And Effective Decisions To Keep Operations Running Smoothly.
Knowledge Of Starbucks Standards And Procedures: The Operations Lead Should Have A Deep Understanding Of Starbucks' Standards And Procedures, Including Store Operations, Customer Experience, And Product Knowledge. This Will Ensure That All Operations Are In Line With The Company's Standards And Consistently Provide An Excellent Customer Experience.
Process Improvement
Inventory Management
Communication
Time Management
Product knowledge
Budget management
customer service
Quality Control
Sales forecasting
Problem-Solving
Team Coordination
Staff Supervision
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Operations Lead in Philadelphia, PA, USA is between $60,000 and $80,000 per year. However, this can vary depending on factors such as experience, education, and the specific industry or company the Operations Lead is working for. Some companies may offer higher salaries or additional benefits such as bonuses or stock options. It is important to research and compare salaries for similar roles in the area to get a better understanding of the average salary for an Operations Lead in Philadelphia.
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Starbucks Corporation is an American coffee company and coffeehouse chain. Starbucks Corp. engages in the manufacture and sale of coffee and tea. It operates through the following segments: Americas; Europe, Middle East, and Africa; China/Asia Pacific; and Channel Development. Its brand portfolio includes Starbucks Coffee, Seattle's Best Coffee, Tazo Tea, Evolution Fresh, La Boulange, and Torrefazione Italia Coffee.
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