At State Farm, we are dedicated to providing our customers with quality service and care. We are looking for an experienced and motivated Claim Specialist who can help us provide exceptional service and support to our customers.The ideal candidate will have a proven track record of providing superior customer service and possess strong problem-solving and communication skills. The successful candidate will understand the importance of interpreting claim policies and regulations, and they will be able to analyze complex situations and make sound decisions.The primary responsibility of the Claim Specialist is to provide efficient and accurate service to State Farm customers. This includes responding to customer inquiries and processing claims. The Claim Specialist will also be responsible for maintaining accurate records of customer interactions and claim information.The successful candidate must possess a valid driver’s license, have a minimum of two years of customer service experience, and demonstrate strong organizational and time management skills. In addition, they must be able to effectively use computer applications such as Microsoft Office and the State Farm claim system.If you are a customer service-oriented individual with the qualifications and experience necessary to succeed in this position, we want to hear from you. Please submit your resume for consideration.
Excellent Communication Skills
Strong Organizational Skills
Problem-Solving And Analytical Skills
Customer Service Experience
Knowledge Of Insurance Policies And Regulations
Excellent Negotiation And Dispute Resolution Skills
Ability To Work Independently As Well As In A Team Environment
Proficiency In Computer Applications
Documenting
Interpreting
Recording
Problem-Solving
communicating
Negotiating
Analyzing
Assessing
Evaluating
Resolving
Investigating
Reconciling
Comparing
Summarizing
Communication
Leadership
Negotiation
Time management
Interpersonal Skills
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Claim Specialist in Phoenix, AZ, USA is $34,500 to $77,000. This range is based on salaries submitted by employers and employees in the area. Factors that can affect salary range include experience level, education level, and certifications.
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State Farm is a large group of insurance companies throughout the United States with corporate headquarters in Bloomington, Illinois.

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