State Farm

Claim Specialist

State Farm

Phoenix, AZ, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At State Farm, we are dedicated to providing our customers with quality service and care. We are looking for an experienced and motivated Claim Specialist who can help us provide exceptional service and support to our customers.The ideal candidate will have a proven track record of providing superior customer service and possess strong problem-solving and communication skills. The successful candidate will understand the importance of interpreting claim policies and regulations, and they will be able to analyze complex situations and make sound decisions.The primary responsibility of the Claim Specialist is to provide efficient and accurate service to State Farm customers. This includes responding to customer inquiries and processing claims. The Claim Specialist will also be responsible for maintaining accurate records of customer interactions and claim information.The successful candidate must possess a valid driver’s license, have a minimum of two years of customer service experience, and demonstrate strong organizational and time management skills. In addition, they must be able to effectively use computer applications such as Microsoft Office and the State Farm claim system.If you are a customer service-oriented individual with the qualifications and experience necessary to succeed in this position, we want to hear from you. Please submit your resume for consideration.

Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • Excellent Communication Skills

  • Strong Organizational Skills

  • Problem-Solving And Analytical Skills

  • Customer Service Experience

  • Knowledge Of Insurance Policies And Regulations

  • Excellent Negotiation And Dispute Resolution Skills

  • Ability To Work Independently As Well As In A Team Environment

  • Proficiency In Computer Applications

Required Skills
  • Documenting

  • Interpreting

  • Recording

  • Problem-Solving

  • communicating

  • Negotiating

  • Analyzing

  • Assessing

  • Evaluating

  • Resolving

  • Investigating

  • Reconciling

  • Comparing

  • Summarizing

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Claim Specialist in Phoenix, AZ, USA is $34,500 to $77,000. This range is based on salaries submitted by employers and employees in the area. Factors that can affect salary range include experience level, education level, and certifications.

Additional Information
State Farm is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 14th, 2023
Apply BeforeMay 22nd, 2025
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About State Farm

State Farm is a large group of insurance companies throughout the United States with corporate headquarters in Bloomington, Illinois.

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