State Farm

Claim Specialist - Property Field Inspection

State Farm

Jersey City, NJ, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At State Farm, we believe in helping our customers protect what matters most to them. That's why we are seeking a talented and dedicated Claim Specialist - Property Field Inspection to join our team. As a member of our claims team, you will play a crucial role in assessing and processing property damage claims for our policyholders. We are looking for an individual who is detail-oriented, customer-focused, and able to thrive in a fast-paced and ever-changing environment. If you have a passion for helping others and a strong understanding of property damage, we want to hear from you!

  1. Conduct thorough and accurate property damage inspections for State Farm policyholders.
  2. Document and assess the extent of damage to insured properties, including homes, vehicles, and personal belongings.
  3. Collaborate with policyholders, contractors, and other parties involved in the claims process to gather necessary information and evidence.
  4. Evaluate claims based on policy coverage and applicable laws and regulations.
  5. Prepare and submit detailed reports and estimates to support claim processing and decision-making.
  6. Communicate effectively with policyholders and other stakeholders to provide updates on claim status and address any concerns or questions.
  7. Maintain accurate and organized records of all claim-related activities, including documentation of inspections, communications, and payments.
  8. Identify potential fraud or suspicious activity and escalate to the appropriate department for further investigation.
  9. Stay up-to-date on industry trends, regulations, and best practices related to property damage claims.
  10. Provide exceptional customer service by demonstrating empathy, understanding, and professionalism in all interactions with policyholders.
  11. Collaborate with other members of the claims team, including adjusters, attorneys, and supervisors, to ensure efficient and accurate claim processing.
  12. Meet or exceed performance metrics and goals set by State Farm, including timeliness and accuracy of claim processing.
  13. Participate in training and development opportunities to enhance job knowledge and skills.
  14. Adhere to company policies and procedures, as well as legal and ethical standards, in all aspects of job performance.
Where is this job?
This job is located at Jersey City, NJ, USA
Job Qualifications
  • Understanding Of Property Insurance: A Claim Specialist - Property Field Inspection Must Have A Strong Understanding Of Property Insurance Policies, Coverage, And Claims Procedures In Order To Accurately Assess And Evaluate Property Damage.

  • Knowledge Of Building Construction: The Ability To Identify And Understand Building Materials, Construction Methods, And Building Codes Is Crucial For A Claim Specialist - Property Field Inspection To Properly Assess Property Damage And Determine The Cause.

  • Strong Communication Skills: As A Claim Specialist - Property Field Inspection, It Is Important To Effectively Communicate With Policyholders, Contractors, And Other Stakeholders In Order To Gather Information And Provide Updates On The Claim Process.

  • Attention To Detail: The Role Of A Claim Specialist - Property Field Inspection Requires A High Level Of Attention To Detail To Accurately Document And Report On Property Damage, As Well As Identify Any Potential Fraudulent Claims.

  • Experience With Property Inspections: A Qualified Candidate For This Role Should Have Previous Experience Conducting Property Inspections, Including Knowledge Of Inspection Tools And Techniques, As Well As Experience With Photo Documentation And Report Writing.

Required Skills
  • Communication Skills

  • Time Management

  • Negotiation skills

  • Attention to detail

  • customer service

  • Risk evaluation

  • Claim Processing

  • Insurance Policies

  • Property Assessment

  • Loss Control

  • Damage Analysis

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Claim Specialist - Property Field Inspection in Jersey City, NJ, USA is $45,000 - $75,000 per year. However, this can vary depending on factors such as the specific company, industry, experience, and education level of the individual.

Additional Information
State Farm is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 18th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About State Farm

State Farm is a large group of insurance companies throughout the United States with corporate headquarters in Bloomington, Illinois.

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