
Claim Specialist - Property Field Inspection
At State Farm, we believe in helping our customers protect what matters most to them. That's why we are seeking a talented and dedicated Claim Specialist - Property Field Inspection to join our team. As a member of our claims team, you will play a crucial role in assessing and processing property damage claims for our policyholders. We are looking for an individual who is detail-oriented, customer-focused, and able to thrive in a fast-paced and ever-changing environment. If you have a passion for helping others and a strong understanding of property damage, we want to hear from you!
- Conduct thorough and accurate property damage inspections for State Farm policyholders.
- Document and assess the extent of damage to insured properties, including homes, vehicles, and personal belongings.
- Collaborate with policyholders, contractors, and other parties involved in the claims process to gather necessary information and evidence.
- Evaluate claims based on policy coverage and applicable laws and regulations.
- Prepare and submit detailed reports and estimates to support claim processing and decision-making.
- Communicate effectively with policyholders and other stakeholders to provide updates on claim status and address any concerns or questions.
- Maintain accurate and organized records of all claim-related activities, including documentation of inspections, communications, and payments.
- Identify potential fraud or suspicious activity and escalate to the appropriate department for further investigation.
- Stay up-to-date on industry trends, regulations, and best practices related to property damage claims.
- Provide exceptional customer service by demonstrating empathy, understanding, and professionalism in all interactions with policyholders.
- Collaborate with other members of the claims team, including adjusters, attorneys, and supervisors, to ensure efficient and accurate claim processing.
- Meet or exceed performance metrics and goals set by State Farm, including timeliness and accuracy of claim processing.
- Participate in training and development opportunities to enhance job knowledge and skills.
- Adhere to company policies and procedures, as well as legal and ethical standards, in all aspects of job performance.
Understanding Of Property Insurance: A Claim Specialist - Property Field Inspection Must Have A Strong Understanding Of Property Insurance Policies, Coverage, And Claims Procedures In Order To Accurately Assess And Evaluate Property Damage.
Knowledge Of Building Construction: The Ability To Identify And Understand Building Materials, Construction Methods, And Building Codes Is Crucial For A Claim Specialist - Property Field Inspection To Properly Assess Property Damage And Determine The Cause.
Strong Communication Skills: As A Claim Specialist - Property Field Inspection, It Is Important To Effectively Communicate With Policyholders, Contractors, And Other Stakeholders In Order To Gather Information And Provide Updates On The Claim Process.
Attention To Detail: The Role Of A Claim Specialist - Property Field Inspection Requires A High Level Of Attention To Detail To Accurately Document And Report On Property Damage, As Well As Identify Any Potential Fraudulent Claims.
Experience With Property Inspections: A Qualified Candidate For This Role Should Have Previous Experience Conducting Property Inspections, Including Knowledge Of Inspection Tools And Techniques, As Well As Experience With Photo Documentation And Report Writing.
Communication Skills
Time Management
Negotiation skills
Attention to detail
customer service
Risk evaluation
Claim Processing
Insurance Policies
Property Assessment
Loss Control
Damage Analysis
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Claim Specialist - Property Field Inspection in Jersey City, NJ, USA is $45,000 - $75,000 per year. However, this can vary depending on factors such as the specific company, industry, experience, and education level of the individual.
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State Farm is a large group of insurance companies throughout the United States with corporate headquarters in Bloomington, Illinois.

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