Claims Appraiser - Auto Estimatics
Are you a skilled and detail-oriented individual with a passion for customer service? State Farm is seeking a Claims Appraiser - Auto Estimatics to join our team. In this role, you will play a vital role in providing accurate and efficient appraisals for auto claims, ensuring our customers receive the best service possible. We are looking for someone with strong communication skills, a background in automotive repair, and a commitment to delivering exceptional results. If you are ready to take on a challenging and rewarding position with a leading insurance company, we want to hear from you!
- Conduct accurate and thorough appraisals for auto claims in a timely manner.
- Utilize knowledge of automotive repair and industry standards to provide fair and accurate estimates.
- Communicate effectively with customers and internal teams to provide exceptional customer service.
- Collaborate with other departments and external vendors to resolve complex claims and ensure customer satisfaction.
- Adhere to company policies and procedures, as well as state and federal regulations, when completing appraisals.
- Continuously monitor and review repair processes to identify areas for improvement and implement solutions.
- Maintain detailed and organized records of all appraisals and related documentation.
- Keep up-to-date with industry trends, advancements, and best practices to enhance skills and knowledge.
- Handle escalated or complex customer inquiries and complaints in a professional and efficient manner.
- Meet or exceed performance goals and targets set by the company.
- Provide support and guidance to team members when needed.
- Participate in training and development opportunities to enhance skills and knowledge.
- Uphold the company's values and promote a positive and professional image at all times.
- Ensure compliance with company and industry standards for safety and ethical practices.
- Other duties as assigned by the management team.
Knowledge Of Auto Estimating Software: A Claims Appraiser At State Farm Should Have A Strong Understanding And Proficiency In Using Auto Estimating Software To Accurately Assess Vehicle Damages And Determine Repair Costs.
Understanding Of Automotive Repair Processes: A Thorough Understanding Of Automotive Repair Processes Is Essential For A Claims Appraiser At State Farm. This Includes Knowledge Of Parts And Labor Costs, As Well As Industry Standards And Guidelines For Repairs.
Analytical And Problem-Solving Skills: As A Claims Appraiser, It Is Important To Have Strong Analytical And Problem-Solving Skills To Accurately Assess Vehicle Damages And Determine The Appropriate Repair Costs. This Includes The Ability To Identify Potential Fraud Or Discrepancies In Claims.
Communication And Customer Service Skills: Excellent Communication And Customer Service Skills Are Necessary For A Claims Appraiser At State Farm. This Includes The Ability To Effectively Communicate With Customers, As Well As Other Professionals Such As Repair Shops And Insurance Agents.
Experience In The Automotive Industry: While Not A Requirement, Having Previous Experience In The Automotive Industry Can Be Beneficial For A Claims Appraiser At State Farm. This Could Include Experience As A Mechanic, Body Shop Estimator, Or In A Similar Role.
Communication Skills
Time Management
Attention to detail
customer service
Analytical Thinking
Problem-Solving
Technical Expertise
Insurance Knowledge
Vehicle Assessment
Negotiation Abilities
Damage Evaluation
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Claims Appraiser - Auto Estimatics in Reseda, Los Angeles, CA, USA is between $50,000 to $70,000 per year. This range can vary depending on factors such as experience, education, and location. Some employers may also offer additional benefits such as bonuses and health insurance.
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State Farm is a large group of insurance companies throughout the United States with corporate headquarters in Bloomington, Illinois.
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