Dispatcher

Receives, evaluates, and prioritizes requests for emergency and non-emergency service statewide in support of the Enforcement and Compliance Bureau, Office of Inspector General, Attorney General, and Arizona Department of Agriculture, Livestock Division and other callers. Interviews all callers to determine the nature of the call, location of the incident, other related information and the need for dispatching of assistance using a multi-line telephone system according to established rules and procedures. Processes the requests received according to procedure; determines as much information as possible from the requestor to enable the most appropriate agency of responsibility and the most appropriate level of response. Determines from phrasing, vocal stress and provide a proper level of response to the request to ensure the safety of the caller and responders. Determine the number of units, and which units, to dispatch and other necessary emergency and non-emergency equipment and personnel to aid officers in the field in emergency and non-emergency situations. Consider such factors as time of day, description and location of calls, unit available and probable degree of hazard to the responding units. Knowledge inEstablishes a priority to each request in accordance with established guidelines and enters the request into the CAD system for dispatch; Maintains telephone contact with callers in evolving situations until the arrival of personnel who take command of the incident.

Arizona, a southwestern U.S. state, is best known for the Grand Canyon, the mile-deep chasm carved by the Colorado River. Flagstaff, a ponderosa pine–covered mountain town, is a major gateway to the Grand Canyon. Other natural sites include Saguaro National Park, protecting cactus-filled Sonoran Desert landscape. Tucson is University of Arizona territory and home to the Arizona-Sonora Desert Museum.