State of California

Worker's Compensation Insurance Representative

State of California

Sacramento, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to the State of California, where our mission is to serve and protect the people of our great state. We are currently seeking a dedicated and knowledgeable Worker's Compensation Insurance Representative to join our team. As a Worker's Compensation Insurance Representative, you will play a crucial role in ensuring that injured workers receive the necessary benefits and support they deserve. We are looking for someone who is compassionate, detail-oriented, and experienced in the field of worker's compensation insurance. If you are ready to make a positive impact on the lives of others and contribute to the well-being of our state, we encourage you to apply for this rewarding opportunity.

  1. Serve as a primary point of contact for injured workers seeking worker's compensation benefits and support.
  2. Review and process worker's compensation claims to ensure accuracy and completeness.
  3. Conduct thorough investigations to determine the validity of claims and gather necessary information.
  4. Communicate with medical providers, employers, and other relevant parties to obtain and verify information.
  5. Provide guidance and assistance to injured workers in navigating the worker's compensation system.
  6. Collaborate with internal teams and external agencies to ensure timely and accurate processing of claims.
  7. Maintain up-to-date knowledge of worker's compensation laws, regulations, and procedures.
  8. Educate employers and employees on worker's compensation policies and procedures.
  9. Prepare and maintain detailed records and reports related to worker's compensation claims.
  10. Participate in training and development opportunities to enhance knowledge and skills.
  11. Comply with all state and federal laws and regulations related to worker's compensation.
  12. Demonstrate compassion and empathy towards injured workers and their families.
  13. Provide exceptional customer service and address inquiries and concerns in a timely and professional manner.
  14. Identify and report potential fraud or abuse in the worker's compensation system.
  15. Contribute to the overall mission of serving and protecting the people of California through dedication, professionalism, and integrity.
Where is this job?
This job is located at Sacramento, CA, USA
Job Qualifications
  • Knowledge Of Workers' Compensation Laws: A Worker's Compensation Insurance Representative Should Have A Thorough Understanding Of The State And Federal Laws Related To Workers' Compensation, As Well As Any Updates And Changes.

  • Experience In Insurance Industry: Previous Experience Working In The Insurance Industry, Specifically In The Field Of Workers' Compensation, Is Highly Desirable For This Role. This Includes Knowledge Of Claim Processing, Policy Guidelines, And Risk Assessment.

  • Strong Communication Skills: Effective Communication Is Essential For A Worker's Compensation Insurance Representative, As They Will Be Interacting With A Variety Of Stakeholders Including Employers, Employees, Healthcare Providers, And Legal Representatives.

  • Attention To Detail: As The Role Involves Processing Complex Claims And Policies, Attention To Detail Is Crucial To Ensure Accuracy And Compliance With Regulations. A Worker's Compensation Insurance Representative Should Be Able To Analyze And Interpret Data Accurately.

  • Customer Service Orientation: The Ability To Provide Exceptional Customer Service Is Important In This Role, As The Worker's Compensation Insurance Representative Will Be Handling Sensitive And Often Emotional Situations. They Should Be Able To Handle Inquiries And Complaints With Empathy And Professionalism.

Required Skills
  • Communication Skills

  • Time Management

  • Multitasking

  • Attention to detail

  • Negotiation

  • customer service

  • Analytical Thinking

  • Medical Terminology

  • Claims Management

  • Problem-Solving

  • Legal Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Worker's Compensation Insurance Representative in Sacramento, CA, USA is $40,000 - $65,000 per year. This can vary depending on the specific company, level of experience, and job duties.

Additional Information
State of California is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 26th, 2024
Apply BeforeMay 22nd, 2025
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About State of California

California, a western U.S. state, stretches from the Mexican border along the Pacific for nearly 900 miles. Its terrain includes cliff-lined beaches, redwood forest, the Sierra Nevada Mountains, Central Valley farmland and the Mojave Desert. The city of Los Angeles is the seat of the Hollywood entertainment industry. Hilly San Francisco is known for the Golden Gate Bridge, Alcatraz Island and cable cars.

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