Dispatcher
Welcome to the State of Georgia's team! We are currently seeking a dedicated and efficient Dispatcher to join our fast-paced and dynamic department. As a Dispatcher, you will play a crucial role in coordinating and dispatching emergency services to ensure the safety and well-being of our citizens. We are looking for individuals with excellent communication skills, a strong ability to multitask, and the ability to remain calm and composed in high-pressure situations. If you are passionate about serving your community and possess the necessary qualifications, we would love to have you on our team.
- Coordinate and dispatch emergency services in a timely and efficient manner.
- Receive and prioritize emergency calls from citizens and first responders.
- Gather and accurately record pertinent information from callers.
- Monitor and track the location and status of emergency response units.
- Communicate and coordinate with various emergency response agencies and personnel.
- Remain calm and composed in high-stress situations, providing clear and concise instructions to callers and responders.
- Utilize radio, telephone, and computer systems to relay information and updates.
- Follow established protocols and procedures for emergency response.
- Maintain accurate and detailed records of all calls and dispatch activities.
- Collaborate with team members to ensure smooth operation and efficient response to emergency situations.
- Stay updated on department policies and procedures, as well as local and state laws and regulations.
- Provide exceptional customer service to citizens and first responders.
- Handle confidential and sensitive information with discretion.
- Attend training sessions and workshops to stay current with dispatching techniques and technologies.
- Uphold the values and mission of the State of Georgia and the emergency services department.
High School Diploma Or Equivalent: A Basic Educational Requirement For A Dispatcher Job At State Of Georgia Is A High School Diploma Or Equivalent. This Ensures That The Candidate Has A Basic Level Of Education And Can Effectively Communicate And Follow Instructions.
Prior Experience In Dispatching Or Emergency Services: Candidates With Prior Experience In Dispatching Or Emergency Services Are Highly Preferred For A Dispatcher Job At State Of Georgia. This Experience Provides Them With The Necessary Skills And Knowledge To Handle Emergency Situations And Communicate With First Responders Effectively.
Excellent Communication Skills: Effective Communication Is A Key Aspect Of A Dispatcher's Job. State Of Georgia Requires Candidates To Possess Excellent Communication Skills, Both Verbal And Written, To Effectively Communicate With First Responders, Emergency Personnel, And The General Public.
Ability To Work In High-Stress Environments: Dispatchers Often Work In High-Stress Environments, Handling Emergency Situations And Coordinating Responses From Multiple Agencies. State Of Georgia Looks For Candidates Who Can Remain Calm And Focused Under Pressure And Can Make Quick And Accurate Decisions.
Knowledge Of Emergency Procedures And Protocols: A Dispatcher Must Have A Thorough Understanding Of Emergency Procedures And Protocols To Effectively Coordinate Responses During Emergency Situations. State Of Georgia Looks For Candidates With Prior Knowledge And Experience In Emergency Dispatching Procedures, Including 911 Protocols And Emergency Response Protocols.
Communication
Time Management
Computer proficiency
Active listening
Teamwork
Problem-Solving
Multi-tasking
Emergency Response
Decision-Making
Prioritization
Geographical Knowledge
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Dispatcher in Atlanta, GA, USA is between $34,000 and $50,000 per year. However, this can vary depending on the specific industry and company you are working for, as well as your level of experience and education. Some dispatchers may also receive additional benefits such as health insurance, retirement plans, and bonuses.
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Georgia is a southeastern U.S. state whose terrain spans coastal beaches, farmland and mountains. Capital city Atlanta is home of the Georgia Aquarium and the Martin Luther King Jr. National Historic Site, dedicated to the African-American leader’s life and times. The city of Savannah is famed for its 18th- and 19th-century architecture and leafy public squares. Augusta hosts the Masters golf tournament.
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