State of Illinois

Correspondence Analyst

State of Illinois

Springfield, IL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a detail-oriented and organized individual looking for an exciting opportunity to utilize your exceptional communication skills? If so, the State of Illinois is seeking a Correspondence Analyst to join our team. As a Correspondence Analyst, you will play a critical role in ensuring the accuracy and clarity of all written correspondence within our organization. We are looking for someone with strong writing abilities, excellent attention to detail, and the ability to handle a high volume of correspondence. If you have a passion for clear and effective communication, we encourage you to apply for this rewarding position.

  1. Review and analyze all written correspondence within the organization to ensure accuracy and clarity.
  2. Maintain a high level of organization and attention to detail while handling a large volume of correspondence.
  3. Utilize exceptional communication skills to draft and edit written materials.
  4. Collaborate with various departments and individuals to gather necessary information for correspondence.
  5. Ensure all correspondence adheres to the organization's style and formatting guidelines.
  6. Stay up-to-date on relevant policies and procedures to accurately represent the organization in correspondence.
  7. Identify and resolve any discrepancies or errors in written materials.
  8. Develop and maintain a system for tracking and organizing correspondence.
  9. Prioritize and manage multiple tasks and deadlines in a fast-paced environment.
  10. Provide suggestions for improving the organization's written communication processes.
  11. Maintain confidentiality and handle sensitive information with discretion.
  12. Communicate effectively with team members and other stakeholders.
  13. Participate in trainings and professional development opportunities to enhance writing skills and knowledge of the organization.
  14. Continuously seek ways to improve and streamline the correspondence process.
  15. Adhere to all relevant laws, regulations, and ethical standards in the performance of duties.
Where is this job?
This job is located at Springfield, IL, USA
Job Qualifications
  • Strong Written Communication Skills: A Correspondence Analyst Must Possess Excellent Writing Skills In Order To Effectively Convey Information And Respond To Inquiries From Various Stakeholders.

  • Attention To Detail: As A Correspondence Analyst, It Is Crucial To Have Strong Attention To Detail In Order To Accurately Review And Analyze Incoming Correspondence And Prepare Responses.

  • Knowledge Of State Government Processes: A Strong Understanding Of The Processes And Procedures Within The State Government Is Necessary For A Correspondence Analyst To Effectively Navigate And Respond To Inquiries.

  • Ability To Work Independently: Correspondence Analysts Are Often Responsible For Managing A High Volume Of Correspondence And Must Be Able To Work Independently To Prioritize And Meet Deadlines.

  • Proficiency In Computer Software And Systems: A Correspondence Analyst Must Be Proficient In Using Various Computer Software And Systems, Such As Microsoft Office And Customer Relationship Management (Crm) Systems, To Manage And Track Correspondence.

Required Skills
  • Data Analysis

  • Time Management

  • Microsoft Office

  • Interpersonal skills

  • Attention to detail

  • Problem Solving

  • Organizational Skills

  • Written Communication

  • customer service

  • Research skills

  • Document management

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Correspondence Analyst in Springfield, IL, USA is between $39,000 and $62,000 per year. This range may vary depending on the specific company, job responsibilities, and level of experience.

Additional Information
State of Illinois is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 4th, 2024
Apply BeforeMay 22nd, 2025
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About State of Illinois

Illinois is a midwestern state bordering Indiana in the east and the Mississippi River in the west. Nicknamed "the Prairie State," it's marked by farmland, forests, rolling hills and wetlands. Chicago, one of the largest cities in the U.S, is in the northeast on the shores of Lake Michigan. It’s famous for its skyscrapers, such as sleek, 1,451-ft. Willis Tower and the neo-Gothic Tribune Tower.

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