Eligibility Administrative Assistant

Hello! Are you highly organized, detail-oriented, and passionate about helping others? If so, the State of Illinois is seeking a dedicated Eligibility Administrative Assistant to join our team. In this role, you will play a crucial role in ensuring that individuals and families in need receive the vital support and resources they deserve. We are looking for someone who is committed to providing exceptional customer service, has excellent communication skills, and is able to handle confidential information with integrity. If you meet these qualifications and are ready to make a positive impact in your community, we would love to hear from you.

1. Responsible for providing administrative support to the eligibility department in the State of Illinois.
2. Maintain accurate and up-to-date records of individuals and families seeking assistance.
3. Review and verify eligibility documents to ensure accuracy and completeness.
4. Communicate effectively with clients, colleagues, and other stakeholders to gather necessary information and provide updates on eligibility status.
5. Respond to inquiries and requests for information in a timely and professional manner.
6. Collaborate with other team members to ensure efficient and effective delivery of services.
7. Maintain strict confidentiality and adhere to all data privacy policies and procedures.
8. Identify potential issues or concerns and escalate them to the appropriate supervisor.
9. Assist with the preparation of reports and presentations as needed.
10. Stay informed about changes and updates to eligibility requirements and policies.
11. Participate in training and development opportunities to enhance job knowledge and skills.
12. Provide exceptional customer service to individuals and families seeking assistance.
13. Demonstrate a strong commitment to helping others and making a positive impact in the community.
14. Follow all established protocols and procedures to ensure compliance with state and federal regulations.
15. Other duties as assigned by supervisor.

According to JobzMall, the average salary range for a Eligibility Administrative Assistant in Chicago, IL 60607, USA is between $40,000 and $50,000 per year. However, this can vary depending on factors such as experience, education, and the specific employer.

Illinois is a midwestern state bordering Indiana in the east and the Mississippi River in the west. Nicknamed "the Prairie State," it's marked by farmland, forests, rolling hills and wetlands. Chicago, one of the largest cities in the U.S, is in the northeast on the shores of Lake Michigan. It’s famous for its skyscrapers, such as sleek, 1,451-ft. Willis Tower and the neo-Gothic Tribune Tower.