State of New York

Library Technical Assistant

State of New York

Albany, NY, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the State of New York Library System! We are currently seeking a highly motivated and organized individual to join our team as a Library Technical Assistant. As a Library Technical Assistant, you will play a crucial role in providing technical support and assistance to our library patrons and staff. We are looking for someone with a passion for libraries and technology and a strong attention to detail. If you have excellent communication skills and the ability to multitask in a fast-paced environment, we encourage you to apply.

  1. Provide technical support to library patrons and staff on a variety of technology platforms and systems.
  2. Assist patrons with using library computers, printers, and other equipment.
  3. Troubleshoot and resolve technical issues related to library equipment, software, and online resources.
  4. Maintain and update library technology systems, including databases, software, and hardware.
  5. Train library staff on new technology and software updates.
  6. Communicate effectively with patrons and staff, providing clear instructions and explanations.
  7. Maintain an organized system for tracking and resolving technical issues.
  8. Keep up-to-date with emerging technology trends and make recommendations for implementing new systems.
  9. Collaborate with other library departments to develop and implement technology-related programs and services.
  10. Assist with the development and maintenance of the library's website and online resources.
  11. Handle multiple tasks and prioritize effectively in a fast-paced environment.
  12. Ensure the security and confidentiality of patron information and library data.
  13. Participate in library outreach events to promote technology resources and services.
  14. Maintain a welcoming and inclusive environment for all patrons.
  15. Other duties as assigned by the library director or supervisor.
Where is this job?
This job is located at Albany, NY, USA
Job Qualifications
  • A Minimum Of A High School Diploma Or Equivalent Education.

  • Previous Experience Working In A Library Or Related Field, Preferably With Knowledge Of Library Systems And Procedures.

  • Strong Organizational And Time-Management Skills, With The Ability To Handle Multiple Tasks And Prioritize Work Effectively.

  • Excellent Communication Skills, Both Written And Verbal, With The Ability To Interact With Library Patrons And Staff In A Professional And Courteous Manner.

  • Proficiency In Computer Skills, Including Knowledge Of Library Software, Databases, And Basic Troubleshooting Skills.

Required Skills
  • Data Entry

  • Inventory Management

  • customer service

  • Record keeping

  • Shelving

  • Cataloging

  • Circulation

  • Collection Management

  • Reference

  • Interlibrary Loan

  • Database Searching

  • Digital Arch

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Library Technical Assistant in Albany, NY, USA is between $34,000 and $47,000 per year. However, this can vary depending on factors such as experience, education, and specific job duties. Some positions may also offer additional benefits such as health insurance and retirement plans.

Additional Information
State of New York is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 15th, 2024
Apply BeforeMay 22nd, 2025
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About State of New York

New York is a state in the northeastern U.S., known for New York City and towering Niagara Falls. NYC’s island of Manhattan is home to the Empire State Building, Times Square and Central Park. The Brooklyn Bridge connects Manhattan with the borough of Brooklyn. The iconic Statue of Liberty stands in New York Harbor. To the east, Long Island has beaches, the Montauk Lighthouse, the ritzy Hamptons and Fire Island.

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