State of Oregon

Support Services Specialist (Office Specialist 1) - Bilingual English/Spanish Encouraged

State of Oregon

Portland, OR, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a highly organized and detail-oriented individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced and dynamic work environment? The State of Oregon is seeking a Support Services Specialist (Office Specialist 1) to join our team and provide vital support to our office operations. This role requires fluency in both English and Spanish, and we strongly encourage bilingual candidates to apply. If you are a self-motivated and enthusiastic team player with excellent communication skills, we invite you to apply for this exciting opportunity.

  1. Provide exceptional customer service to all individuals interacting with the office, both in person and over the phone.
  2. Assist with office operations, including answering phones, responding to emails, and scheduling appointments.
  3. Maintain a high level of organization and attention to detail in all tasks, such as filing, data entry, and document preparation.
  4. Act as a point of contact for Spanish-speaking clients, providing translation and interpretation services as needed.
  5. Collaborate with team members to ensure efficient and effective workflow within the office.
  6. Handle confidential information with discretion and professionalism.
  7. Proactively identify and address any issues or concerns that may arise in day-to-day operations.
  8. Stay updated on office policies and procedures and assist in their implementation.
  9. Participate in training and professional development opportunities to enhance job performance.
  10. Contribute to a positive and inclusive work environment by promoting teamwork, diversity, and mutual respect.
Where is this job?
This job is located at Portland, OR, USA
Job Qualifications
  • Bilingual Proficiency In Both English And Spanish, With The Ability To Effectively Communicate And Provide Support Services To Spanish-Speaking Individuals.

  • Strong Customer Service Skills, Including The Ability To Handle Difficult And Sensitive Situations With Professionalism And Empathy.

  • Experience In Office Administration And Support, With Knowledge Of Standard Office Equipment And Procedures.

  • Excellent Organizational Skills And Attention To Detail, With The Ability To Manage Multiple Tasks And Prioritize Effectively.

  • Familiarity With State And/Or Government Policies And Procedures, With The Ability To Navigate And Adhere To Them In A Support Services Role.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Problem Solving

  • Organizational Skills

  • Conflict Resolution

  • customer service

  • Teamwork

  • Adaptability

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Support Services Specialist (Office Specialist 1) - Bilingual English/Spanish Encouraged in Portland, OR, USA is $35,000 to $45,000 per year. However, this can vary depending on factors such as experience, education, and specific job duties. Some employers may also offer additional benefits such as health insurance, retirement plans, and paid time off.

Additional Information
State of Oregon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 21st, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About State of Oregon

Oregon is a coastal U.S. state in the Pacific Northwest known for its diverse landscape of forests, mountains, farms and beaches. The city of Portland is famed for its quirky, avant-garde culture and is home to iconic coffee shops, boutiques, farm-to-table restaurants and microbreweries. Highlights include the Native American art in the Portland Art Museum, the Japanese Garden and the Lan Su Chinese Garden.

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