
Support Services Specialist (Office Specialist 1) - Bilingual English/Spanish Encouraged
Are you a highly organized and detail-oriented individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced and dynamic work environment? The State of Oregon is seeking a Support Services Specialist (Office Specialist 1) to join our team and provide vital support to our office operations. This role requires fluency in both English and Spanish, and we strongly encourage bilingual candidates to apply. If you are a self-motivated and enthusiastic team player with excellent communication skills, we invite you to apply for this exciting opportunity.
- Provide exceptional customer service to all individuals interacting with the office, both in person and over the phone.
- Assist with office operations, including answering phones, responding to emails, and scheduling appointments.
- Maintain a high level of organization and attention to detail in all tasks, such as filing, data entry, and document preparation.
- Act as a point of contact for Spanish-speaking clients, providing translation and interpretation services as needed.
- Collaborate with team members to ensure efficient and effective workflow within the office.
- Handle confidential information with discretion and professionalism.
- Proactively identify and address any issues or concerns that may arise in day-to-day operations.
- Stay updated on office policies and procedures and assist in their implementation.
- Participate in training and professional development opportunities to enhance job performance.
- Contribute to a positive and inclusive work environment by promoting teamwork, diversity, and mutual respect.
Bilingual Proficiency In Both English And Spanish, With The Ability To Effectively Communicate And Provide Support Services To Spanish-Speaking Individuals.
Strong Customer Service Skills, Including The Ability To Handle Difficult And Sensitive Situations With Professionalism And Empathy.
Experience In Office Administration And Support, With Knowledge Of Standard Office Equipment And Procedures.
Excellent Organizational Skills And Attention To Detail, With The Ability To Manage Multiple Tasks And Prioritize Effectively.
Familiarity With State And/Or Government Policies And Procedures, With The Ability To Navigate And Adhere To Them In A Support Services Role.
Data Entry
Communication
Time Management
Multitasking
Attention to detail
Problem Solving
Organizational Skills
Conflict Resolution
customer service
Teamwork
Adaptability
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Support Services Specialist (Office Specialist 1) - Bilingual English/Spanish Encouraged in Portland, OR, USA is $35,000 to $45,000 per year. However, this can vary depending on factors such as experience, education, and specific job duties. Some employers may also offer additional benefits such as health insurance, retirement plans, and paid time off.
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Oregon is a coastal U.S. state in the Pacific Northwest known for its diverse landscape of forests, mountains, farms and beaches. The city of Portland is famed for its quirky, avant-garde culture and is home to iconic coffee shops, boutiques, farm-to-table restaurants and microbreweries. Highlights include the Native American art in the Portland Art Museum, the Japanese Garden and the Lan Su Chinese Garden.

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