Certified Emergency Dispatcher

Welcome to the State of Utah's Emergency Dispatch team! We are currently seeking a highly skilled and motivated Certified Emergency Dispatcher to join our dedicated team of professionals. As a Certified Emergency Dispatcher, you will play a crucial role in ensuring the safety and well-being of our community by quickly and effectively responding to emergency calls and dispatching the appropriate resources. If you have a passion for helping others and possess the necessary qualifications, we encourage you to apply for this rewarding position.

1. Respond to emergency calls: Quickly and effectively respond to emergency calls from the public, law enforcement, and other agencies.
2. Dispatch appropriate resources: Utilize knowledge and training to dispatch the appropriate resources, such as police, fire, or medical, to emergency situations.
3. Maintain composure under pressure: Remain calm and composed while handling high-stress situations and making critical decisions.
4. Provide assistance and support: Offer assistance and support to callers in emergency situations, such as providing first aid instructions or calming distressed individuals.
5. Follow established protocols: Adhere to established protocols and procedures for handling emergency calls and dispatching resources.
6. Accurately document information: Document all pertinent information from emergency calls in an accurate and organized manner.
7. Monitor and track resources: Monitor and track the location and status of emergency resources to ensure timely response to calls.
8. Collaborate with team members: Work collaboratively with other members of the dispatch team to effectively handle emergency situations.
9. Stay up-to-date on training and certifications: Participate in ongoing training and maintain necessary certifications to ensure proficiency in emergency dispatch procedures.
10. Maintain confidentiality: Maintain strict confidentiality and discretion when dealing with sensitive information from emergency calls.
11. Provide exceptional customer service: Display excellent customer service skills when interacting with callers and emergency responders.
12. Remain available for shift work: Be available to work various shifts, including nights, weekends, and holidays, to ensure 24/7 coverage for emergency calls.
13. Follow departmental policies and procedures: Adhere to all departmental policies and procedures to maintain a safe and efficient work environment.

According to JobzMall, the average salary range for a Certified Emergency Dispatcher in Salt Lake City, UT, USA is between $35,000 and $55,000 per year. This can vary depending on factors such as experience, education, and the specific company or organization an individual is employed by. Additionally, the cost of living in Salt Lake City may also impact the salary range for this position.

Utah is a western U.S. state defined by its vast expanses of desert and the Wasatch Range mountains. Salt Lake City, the capital, is centered around Temple Square, headquarters of the Mormon Church and site of its majestic temple and tabernacle, with its massive dome and renowned choir. The Great Salt Lake’s buoyant waters attract swimmers and sunbathers, especially at Antelope Island State Park.