Retail Operations Manager

Welcome to Sunglass Hut! We are seeking a highly motivated and experienced Retail Operations Manager to join our team and lead our retail operations to success. As a Retail Operations Manager, you will be responsible for overseeing the daily operations of our retail stores, ensuring efficient and effective processes are in place to drive sales and deliver exceptional customer service. We are looking for a dynamic leader who is passionate about the retail industry and has a proven track record of managing and developing successful teams. If you have strong organizational skills, a customer-centric mindset, and a desire to thrive in a fast-paced and dynamic environment, then we want to hear from you.

1. Oversee the daily operations of all retail stores, ensuring they are running smoothly and efficiently.
2. Develop and implement effective processes and procedures to drive sales and improve customer service.
3. Monitor and analyze sales data to identify areas for improvement and implement strategies to increase sales and profitability.
4. Train, mentor, and motivate store managers and sales associates to ensure they are delivering exceptional customer service and meeting sales targets.
5. Conduct regular store visits and audits to ensure compliance with company policies and procedures.
6. Work closely with the merchandising team to develop and execute effective visual merchandising strategies.
7. Manage inventory levels and ensure accurate and timely replenishment of stock.
8. Collaborate with the HR team to recruit, hire, and train new store staff as needed.
9. Create and maintain a positive and inclusive work environment for all team members.
10. Communicate regularly with upper management to provide updates on store performance, challenges, and opportunities.
11. Stay updated on industry trends and best practices to continuously improve the retail operations.
12. Handle customer complaints and concerns in a timely and professional manner.
13. Assist with budget planning and ensure all stores are operating within budget.
14. Collaborate with the marketing team to develop and implement promotional strategies to drive sales.
15. Ensure all stores are meeting company standards for cleanliness, organization, and safety.

According to JobzMall, the average salary range for a Retail Operations Manager in Houston, TX, USA is between $50,000-$70,000 per year. This may vary depending on factors such as the size and location of the retail operation, the level of experience and qualifications of the manager, and the specific responsibilities and duties assigned to the role.

Sunglass Hut is an international retailer of sunglasses and sunglass accessories founded in Miami, Florida, United States, in 1971. Sunglass Hut is part of the Italian-based Luxottica Group, the world’s largest eyewear company.