Sykes Enterprises

Wireline Chat Sales

Sykes Enterprises
921 Strickland Bridge Rd, Fayetteville, NC 28304, USA
Full-Time$12/hourlyEntry LevelHigh school or equivalent
Job Description

Join us as a Customer Service (Chat) Sales Representative supporting one of our largest Telcom clients at the Fayetteville site! You'll shine in this role if you enjoy connecting with and assisting customers and have a passion for technology. You'll answer inbound customer requests or inquiries concerning service, products, equipment and report problem areas in a chat environment.

Where is this job?
This job is located at 921 Strickland Bridge Rd, Fayetteville, NC 28304, USA
Job Qualifications

  • Ability to multitask and independently solve complex issues

  • At least 6 months - 1 year of previous call center customer service experience in a chat environment (preferred)

  • Sales Experience (preferred)

Required Skills

  • Time Management

  • Customer Service skills

  • Record keeping

  • Networking (TCP/IP)

  • Internet connectivity skills

Soft Skills

  • Adaptable

  • Verbal communication

  • Detail Oriented

  • written communication

  • Problem-Solving

Additional Information
Sykes Enterprises is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 17th, 2021
Apply BeforeMay 22nd, 2025
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About Sykes Enterprises

Sykes Enterprises, Incorporated, stylized as SYKES, is an American multinational business process outsourcing provider headquartered in Tampa, Florida. The company provides business process outsourcing services, IT consulting, and IT-enabled services, such as technical support and customer service.

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