Coach, Social Media Care

Meets and exceeds quality and customer satisfaction goals to ensure customer retention and uphold the T-Mobile brand by providing real time support, coaching and feedback to Social Media Care Specialists. Creates and fosters a positive and successful work environment where employees choose to work and achieve their goals. Offers frequent formal and informal recognition. Provides timely feedback to leadership on customer trends, issues, and needs. Builds solid productive relationships with all levels of leadership and support teams. Facilitates effective and supportive team relationships. Resolves operational and interdepartmental problems quickly. Ensures that team members obtain the appropriate training and support to best apply their knowledge and skills on the job.

According to JobzMall, the average salary range for a Coach, Social Media Care in One Ravinia, 1 Ravinia Dr NE, Dunwoody, GA 30346, USA is $14-$20 per hour. This salary range is dependent on the specific duties and responsibilities of the job, as well as the job seeker's experience and qualifications.

T-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond.