T-Mobile

Mobile Associate, Bilingual Spanish

T-Mobile

Tampa, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a motivated and enthusiastic Mobile Associate with experience in customer service and a desire to provide an exceptional customer experience? Do you have a passion for technology and possess advanced knowledge of mobile products and services? Are you fluent in Spanish? If so, T-Mobile is seeking a Bilingual Spanish Mobile Associate to join our team. As a Mobile Associate, you will provide excellent customer service through the sale of products and services. You will use your comprehensive knowledge of T-Mobile products and services to help customers understand their options and make decisions that best fit their needs. To be successful in this role, you must have excellent communication and customer service skills, be highly organized, and be able to multi-task in a fast-paced environment. You must also have experience using mobile devices and be fluent in both English and Spanish. A high school diploma or equivalent is required.

Responsibilities: • Provide exceptional customer service by selling T-Mobile products and services • Utilize comprehensive knowledge of T-Mobile products and services to help customers make decisions • Maintain excellent communication and customer service skills • Remain organized and multi-task in a fast-paced environment • Use mobile devices and have fluency in both English and Spanish • Resolve customer inquiries and complaints • Educate customers on product features and benefits • Maintain up-to-date knowledge of T-Mobile products, services, and promotions

Where is this job?
This job is located at Tampa, FL, USA
Job Qualifications
  • Customer Service Experience

  • Flexibility To Work Different Shifts

  • Ability To Multi-Task

  • Excellent Communication Skills

  • Problem-Solving Abilities

  • Fluency In Spanish And English

  • Strong Computer Skills

  • Enthusiasm For Working With People

Required Skills
  • Communication

  • Sales

  • Time Management

  • Marketing

  • Technical Support

  • Product knowledge

  • Bilingual Spanish

  • Multitasking

  • Problem Solving

  • Conflict Resolution

  • customer service

  • Organizational

  • retail operations

  • Interpersonal

  • Mobile Device Troubleshooting

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • flexibility

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Mobile Associate, Bilingual Spanish in Tampa, FL, USA is $27,000 - $42,000 per year. This is based on the salaries reported by employers and job seekers in the area. The actual salary may vary depending on experience, qualifications, company size, and other factors.

Additional Information
T-Mobile is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 20th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About T-Mobile

T-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond.

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