T-Mobile

Mobile Associate, Bilingual Spanish

T-Mobile

Chattanooga, TN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a passionate, customer-oriented Mobile Associate looking to make a difference in people's lives? T-Mobile is currently seeking a Bilingual Spanish Mobile Associate to join our team. The ideal candidate must be able to provide outstanding customer service and must be fluent in both English and Spanish. This position is an excellent opportunity to join one of the nation's leading providers of wireless products and services. If you have a strong customer service background and are passionate about helping others, we want to hear from you!

Responsibilities:

  1. Provide exceptional customer service in both English and Spanish.
  2. Listen to customer needs and provide solutions.
  3. Remain knowledgeable about T-Mobile products and services.
  4. Assist customers in making informed decisions about their mobile plans.
  5. Maintain a positive, customer-friendly atmosphere in the store.
  6. Answer customer inquiries in a professional and timely manner.
  7. Troubleshoot customer issues and provide solutions.
  8. Ensure customer satisfaction and follow up with any unresolved issues.
  9. Process sales transactions and accurately document customer information.
  10. Keep abreast of T-Mobile policies and procedures.
Where is this job?
This job is located at Chattanooga, TN, USA
Job Qualifications
  • Strong Communication Skills

  • Computer Proficiency

  • Customer Service Experience

  • Ability To Multi-Task

  • Knowledge Of T-Mobile Products And Services

  • Bilingual Spanish

  • Ability To Work Any Shift

  • Understanding Of Sales Principles

Required Skills
  • Training

  • Networking

  • Troubleshooting

  • Sales

  • Spanish

  • Problem Solving

  • customer service

  • Listening

  • Phones

  • Teamwork

  • Payment processing

  • Positive attitude

  • Multi-tasking

  • Upselling

  • Greeting

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Mobile Associate, Bilingual Spanish in Chattanooga, TN, USA is $17.45 - $19.19 per hour. This salary range may vary depending on the employer, the employee's experience, qualifications, and other factors.

Additional Information
T-Mobile is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 20th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About T-Mobile

T-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond.

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