Mobile Associate, Retail Sales

Do you have an eye for technology and a passion for helping customers? T-Mobile is looking for a highly motivated Mobile Associate to join our team and provide exceptional customer service. As a Mobile Associate, you will be responsible for helping customers explore our vast selection of mobile devices and services. You will have the opportunity to develop your sales and customer service skills, while providing the highest level of customer satisfaction.This role requires a self-motivated, customer-oriented individual with excellent communication and interpersonal skills. We are looking for someone who is committed to delivering a superior customer experience and is capable of inspiring trust and loyalty with every interaction. The ideal candidate will have retail sales experience, as well as a good understanding of mobile technology and services. If you have the drive and enthusiasm to excel in this role, we invite you to apply today!

Responsibilities:

1. Provide exceptional customer service while helping customers explore T-Mobile’s selection of mobile devices and services.
2. Assist customers in understanding the features and benefits of T-Mobile products and services.
3. Use excellent communication and interpersonal skills to build customer trust and loyalty.
4. Utilize retail sales experience and knowledge of mobile technology and services to provide customers with informed guidance.
5. Handle customer inquiries and complaints in a professional and timely manner.
6. Maintain a thorough understanding of T-Mobile’s products and services.
7. Uphold company standards for customer service and satisfaction.
8. Assist in resolving any customer issues or disputes.
9. Participate in regular training and development to enhance customer service skills.
10. Adhere to all company policies and procedures.

According to JobzMall, the average salary range for a Mobile Associate, Retail Sales in Salem, OR, USA is $28,000 to $35,000 per year. This range can vary depending on the individual's experience, education, and other qualifications.

T-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond.