T-Mobile

Mobile Associate, Retail Sales

T-Mobile

Chattanooga, TN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a customer service and sales superstar looking for a great opportunity to grow your career in the mobile industry? Then we want to hear from you!T-Mobile is currently seeking a Mobile Associate, Retail Sales to join our team and provide world-class customer service to our growing customer base. In this role, you will be responsible for all aspects of our retail sales, including developing relationships with customers and helping them to understand and select the best T-Mobile products and services that best fit their needs.To qualify for this role, you must have a high school diploma or equivalent, at least one year of retail sales experience, and a valid driver’s license. You must also be detail-oriented, highly organized, and have excellent interpersonal and communication skills. If you are a motivated and passionate individual with a desire to learn and grow with the company, we want to hear from you!

Responsibilities:

  1. Provide world-class customer service to customers
  2. Develop relationships with customers to better understand their needs
  3. Assist customers in selecting the best T-Mobile products and services for their needs
  4. Maintain knowledge of current T-Mobile products and services
  5. Ensure customer satisfaction by resolving customer issues promptly and professionally
  6. Create and maintain customer accounts
  7. Track and record customer inquiries and transactions
  8. Maintain a clean and organized workstation
  9. Participate in team meetings and store promotions
  10. Follow company policies and procedures
Where is this job?
This job is located at Chattanooga, TN, USA
Job Qualifications
  • Customer Service Experience

  • Excellent Communication Skills

  • Sales Experience

  • Basic Computer Skills

  • Ability To Lift Up To Lbs

  • Ability To Stand For Long Periods Of Time

  • Reliable Transportation

  • Punctuality

Required Skills
  • Networking

  • Communication

  • Sales

  • Negotiation

  • customer service

  • Merchandising

  • Listening

  • Teamwork

  • Problem-Solving

  • Adaptability

  • Cashiering

  • Upselling

  • Organizational

  • Technology

  • Interpersonal

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Mobile Associate, Retail Sales in Chattanooga, TN, USA is between $35,400 and $45,000 per year. The range is dependent on factors such as experience, education, and certifications.

Additional Information
T-Mobile is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 20th, 2023
Apply BeforeMay 22nd, 2025
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About T-Mobile

T-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond.

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