T-Mobile

Specialist, Subpoena Compliance

T-Mobile

1605 N Cedar Crest Blvd, Allentown, PA 18104, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

The Specialist, Subpoena Compliance is the core role in LER's function as the company respondent to legal demands served on the company for customer information. S/he specializes in analyzing information from many sources, applying standard practices/policies and providing detailed reports of findings. Answers telephone calls that come into the queue and responds to inquiries on a regular basis. Determines priorities relative to emergency issues. Provides leadership, guidance and mentoring to junior level specialists related to more complex processes. Responds as Tier 2 support for emergency phone calls.

Where is this job?
This job is located at 1605 N Cedar Crest Blvd, Allentown, PA 18104, USA
Job Qualifications
  • Call Center or PSAP experience preferred

  • Prior experience with Law Enforcement Agencies preferred

Required Skills
  • Time Management

  • Reporting skills

  • Customer Service skills

  • Record Keeping Skills

Soft Skills
  • Team player

  • Verbal communication

  • written communication

  • Attention to detail

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Specialist, Subpoena Compliance in 1605 N Cedar Crest Blvd, Allentown, PA 18104, USA is $45,000-$65,000. This range includes base salary, bonus, benefits, and other factors.

Additional Information
T-Mobile is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 16th, 2020
Apply BeforeMay 22nd, 2025
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About T-Mobile

T-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond.

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