
Service Desk Level Analyst
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. Troubleshoot first level calls as volume dictates.. All troubleshooting is completed remote; 90% via phone, 10% via email and chat support. Defuse confrontational calls. Monitor the problem queue and help resolve outstanding issues (conducting outbound calling as appropriate). Currently seeking candidates that are available to work part time weekends or full time day or afternoon shift.
0-3 years of Help Desk/Technical Support experience
Ability to type a minimum of 35 WPM
Continued education in IT or related certifications preferred
Troubleshooting
Conflict Resolution
Technical Aptitude
Adaptable
Communication
Multitasking
Reliable
Detail Oriented
According to JobzMall, the average salary range for a Service Desk Level Analyst in Glen Bell Way, Irvine, CA 92618, USA is between $45,000 and $60,000 per year. This range is based on the current job postings and the average salary reported by other professionals in the same position. The salary range can vary based on experience, the company, and the location.
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Taco Bell is an American chain of fast food restaurants based in Irvine, California and a subsidiary of Yum! Brands, Inc. The restaurants serve a variety of Mexican and Tex-Mex foods that include tacos, burritos, quesadillas, and nachos.

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