We are looking for an experienced and motivated Service Desk Level Analyst to join the IT team at Taco Bell. As the Service Desk Level Analyst, you will be the first point of contact for our customers and employees for all IT-related inquiries. You will be responsible for providing quality support to our customers and employees, ensuring that their needs are met quickly and efficiently.To be the successful candidate, you must have an Associate’s or Bachelor’s degree in computer science or a related field, as well as 3+ years of experience in a customer service or IT support role. You must also possess excellent customer service and problem-solving skills, as well as excellent written and verbal communication skills. The ideal candidate will be organized, detail-oriented, and have the ability to remain calm under pressure. If this sounds like you, we’d love to hear from you!
Ability To Work Independently And As Part Of A Team
Experience In Customer Service
Excellent Communication And Interpersonal Skills
Proficient In Ms Office
Strong Problem-Solving And Organizational Skills
Attention To Detail And Accuracy
Familiarity With Basic It Systems And Troubleshooting
Knowledge Of Taco Bell's Products And Services
Documentation
Quality Assurance
Data Entry
Inventory Management
Networking
Troubleshooting
Communication
Time Management
Technical Support
Interpersonal skills
customer service
Reporting
Systems analysis
Escalation management
Problem-Solving
Communication
Leadership
Time management
Work ethic
Interpersonal Skills
creativity
self-motivation
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Service Desk Level Analyst in Irvine, CA, USA is $48,000 to $56,000. This is based on the average salaries reported by job postings for this position in the area. This range may vary depending on the experience of the individual and the specific requirements of the position.
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Taco Bell is an American chain of fast food restaurants based in Irvine, California and a subsidiary of Yum! Brands, Inc. The restaurants serve a variety of Mexican and Tex-Mex foods that include tacos, burritos, quesadillas, and nachos.

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