Tata Consultancy Services

Production Support POS

Tata Consultancy Services

Austin, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are looking for an enthusiastic and highly motivated individual to join the Production Support team at Tata Consultancy Services! In this role, you will provide support for a wide range of Point of Sale (POS) applications, troubleshoot and resolve any issues that arise, and ensure the smooth and efficient operations of our clients’ POS systems. To be successful in this role, you must have excellent customer service skills, a strong working knowledge of POS systems, and the ability to work autonomously. If you are looking for an exciting and rewarding opportunity to work at the forefront of the POS industry, we would love to hear from you!

Responsibilities:

  1. Provide support for a wide range of Point of Sale (POS) applications and troubleshoot any issues that arise.
  2. Ensure the smooth and efficient operations of clients’ POS systems.
  3. Maintain a high level of customer service for all clients.
  4. Keep up to date on the latest POS technology and industry trends.
  5. Monitor performance of POS systems and take appropriate action to optimize performance.
  6. Develop and maintain documentation of POS processes and procedures.
  7. Develop and maintain relationships with vendors and other stakeholders.
  8. Identify areas of improvement within the POS system and develop strategies to address those issues.
  9. Provide training and guidance to staff on new POS systems and procedures.
  10. Work autonomously and collaboratively with other members of the team.
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • Ability To Work Independently

  • Strong Technical Knowledge

  • Good Problem Solving Skills

  • Ability To Work In A Team

  • Good Verbal And Written Communication Skills

  • Proficiency In Database Technologies

  • Knowledge Of Windows/Unix/Linux Operating Systems

  • Knowledge Of Scripting Languages

Required Skills
  • Documentation

  • Communication

  • Technical Support

  • Problem Solving

  • Debugging

  • software troubleshooting

  • Service desk

  • System Administration

  • Network Monitoring

  • database maintenance

  • User Support

  • User Training

  • System Upgrades

  • Incident Resolution

  • Service Delivery

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Production Support POS in Austin, TX, USA is between $45,000 and $60,000 per year. This range may vary depending on location, experience, and qualifications.

Additional Information
Tata Consultancy Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 6th, 2023
Apply BeforeMay 22nd, 2025
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About Tata Consultancy Services

Tata Consultancy Services Limited is an Indian multinational information technology service and consulting company headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 45 countries. TCS is the largest Indian company by market capitalization.

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