Salesforce Administrator

We are looking for an experienced and motivated Salesforce Administrator to join the Tata Consultancy Services team. In this role, you will be responsible for the overall administration, customization, and maintenance of Salesforce.com and its related applications and services. To be successful in this job you will need to have excellent analytical and problem-solving skills and a strong understanding of Salesforce.com, and its related applications. The ideal candidate will have a strong customer service attitude, excellent communication skills, and a passion for working with customers. We are looking for a professional who is motivated and excited to help our customers succeed. If this sounds like you, we’d love to hear from you!

Responsibilities:

-Manage and maintain Salesforce.com and its related applications and services.

-Provide support to customers and ensure that all issues are resolved in a timely manner.

-Configure and customize Salesforce.com to meet customer needs.

-Develop custom reports, dashboards, and other data visualizations.

-Identify, analyze, and troubleshoot customer issues with Salesforce.com.

-Perform routine maintenance and updates to Salesforce.com.

-Work with other departments to ensure proper integration and utilization of Salesforce.com.

-Provide training and support to users on Salesforce.com.

-Monitor and maintain data accuracy and integrity.

-Develop and deploy system security and access controls.

-Develop and maintain documentation on Salesforce.com processes and best practices.

-Keep up to date with Salesforce.com trends and changes.

According to JobzMall, the average salary range for a Salesforce Administrator in New York, NY, USA is $67,846 - $113,886 per year. This range includes base salary, bonuses, and other compensation.

Tata Consultancy Services Limited is an Indian multinational information technology service and consulting company headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 45 countries. TCS is the largest Indian company by market capitalization.