CRM Assistant

Do you have a passion for fashion and customer service? Are you looking to join a prestigious fashion retailer? Ted Baker London is currently looking for an enthusiastic and capable CRM Assistant to join our vibrant team.The ideal candidate should have a background in customer service, marketing, or sales, and a genuine interest in fashion. Strong communication skills and a keen eye for detail are essential for this role, as the CRM Assistant will be responsible for various tasks related to customer relations and communication. Experience in dealing with customer databases and CRM systems will be an advantage.We are looking for a driven and motivated individual who enjoys working in a fast-paced environment and is capable of multitasking. The CRM Assistant should be able to work independently and as part of a team, as well as be able to work creatively and come up with innovative ideas to help develop the business.If you think you have what it takes to join our team, we would love to hear from you.

Responsibilities for this role include:

1. Managing customer relations and communications, including responding to customer inquiries, resolving customer complaints and issues, and providing customer service.
2. Utilizing customer databases and CRM systems to store and track customer information.
3. Creating marketing campaigns to target customers and increase sales.
4. Developing innovative ideas to help grow the business.
5. Working both independently and as part of a team in a fast-paced environment.
6. Keeping up to date with fashion trends and customer preferences.
7. Maintaining a high level of accuracy and attention to detail.
8. Working collaboratively with other departments to ensure customer satisfaction.

According to JobzMall, the average salary range for a CRM Assistant in London, UK is £18,000 - £40,000 per year. This salary range takes into account the experience of the individual, the company size, and the specific role in a CRM team.

Ted Baker is a British high-street clothing retail company known for suits, shirts, and dresses. It was founded in 1988 in Glasgow, Scotland. The company is owned by Authentic Brands Group in October 2022. The brand has over 500 shops and concessions around the world.