Service Desk Analyst

Dallas, TX, USA

Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent

Job Description

We are looking for an experienced and highly motivated Service Desk Analyst to join the IT department of Tenet Healthcare. As a Service Desk Analyst, you will provide technical support for our users and ensure their IT needs are met efficiently and effectively. This position requires excellent customer service skills, in addition to a strong technical aptitude and a comprehensive understanding of IT systems. If you are a self-starter with a commitment to providing excellent customer service, then you may be a perfect fit for this role.

Where is this job?

This job is located at Dallas, TX, USA

Job Qualifications

Excellent Communication And Interpersonal Skills
Ability To Multi-Task
Ability To Work Well In A Team Environment
Excellent Customer Service Skills
Proven Problem-Solving Abilities
Proficiency In Ms Office And Other Relevant Software
Knowledge Of Computer Hardware
Experience In A Service Desk Or Help Desk Environment

Required Skills

Documentation
Process Improvement
Networking
Troubleshooting
Network Security
Communication
Incident Management
customer service
Reporting
Analytical
Patience
Problem-Solving
Time-Management
Escalation
Technical Skill

Soft Skills

Communication
Negotiation
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability

Compensation

According to JobzMall, the average salary range for a Service Desk Analyst in Dallas, TX, USA is between $45,000 and $77,000 per year. This range can vary depending on the company, experience, and other factors.

Additional Information

Tenet Healthcare is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedMay 9th, 2023

Apply BeforeMay 22nd, 2025

This job posting is from a verified source.

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