Tesco

Customer Service Assistant

Tesco

Birmingham, UK
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Tesco, we are looking for a Customer Service Assistant who is passionate about providing excellent customer service and is eager to assist customers in any way possible. The successful candidate should have excellent communication and interpersonal skills, as well as an eye for detail and the ability to stay calm and professional under pressure. A good understanding of customer service practices and principles is essential, along with a commitment to excellent customer service.The successful candidate should also be computer literate and capable of managing multiple tasks. They should be able to work both independently and as part of a team. A friendly and approachable attitude is essential, as well as the ability to work in a fast-paced environment. This role requires flexibility and the ability to work shifts. This is an exciting opportunity to join a dynamic and successful team, and we look forward to hearing from suitable candidates.

Where is this job?
This job is located at Birmingham, UK
Job Qualifications
  • Ability To Work Independently And As Part Of A Team

  • Excellent Communication Skills

  • Strong Problem-Solving Skills

  • Familiarity With Customer Service Principles And Practices

  • Outstanding Organizational And Multitasking Abilities

  • Knowledge Of Relevant Computer Applications

  • Ability To Remain Diplomatic And Tactful In Challenging Situations

  • Good Telephone Etiquette

Required Skills
  • Listening

  • Dependability

  • organizing

  • Empathy

  • Patience

  • Problem-Solving

  • Flexibility

  • Multi-tasking

  • Professionalism

  • Interpersonal

  • Attention-To-Detail

  • Answering

  • Resolving

  • Verbal

  • Written

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Customer Service Assistant in Birmingham, UK is £17,000 to £23,500 per year. This salary range is based on the salaries of customer service assistants employed in Birmingham, UK and can vary depending on experience, qualifications, and employer.

Additional Information
Tesco is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 22nd, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Tesco

Tesco Plc engages in the business of retailing and retail banking. The company engages in retail banking and insurance services through its subsidiary, Tesco Bank in the UK. It provides retailing and associated activities in the United Kingdom, China, the Czech Republic, Hungary, Ireland, India, Japan, Malaysia, Poland, Slovakia, South Korea, Thailand, Turkey and the U.S. The company was founded by John Edward Cohen in 1919 and is headquartered in Cheshunt, the United Kingdom.

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