Tesla

Application Support Engineer

Tesla

Austin, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a tech-savvy problem solver who loves to help people? Are you passionate about supporting cutting-edge technology? If so, Tesla is looking for an Application Support Engineer to join our amazing team and provide technical support to our customers. As a key member of the Tesla Support team, you will be responsible for providing technical assistance and troubleshooting to customers regarding our products. Your expertise and knowledge will be instrumental in helping customers resolve their issues quickly and effectively.The ideal candidate for this role will possess excellent technical skills, strong customer service abilities, and a passion for providing a great customer experience. To be successful in this role, you will need: • A Bachelor’s degree in Computer Science, Information Technology, or a related field• 5+ years of hands-on experience in application support• Demonstrated experience with customer service/support• Proficiency with troubleshooting techniques, problem diagnosis, and resolution• An in-depth understanding of software development life cycle and system architecture• Exceptional communication, collaboration, and interpersonal skillsIf you think you have what it takes to be an Application Support Engineer at Tesla, we’d love to hear from you! Please apply today and join our mission to accelerate the world’s transition to sustainable energy.

Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • Or Related Field

  • Bachelor's Degree In Computer Science

  • Linux

  • Information Technology

  • Strong Knowledge Of Databases

  • Operating Systems

  • And Software Applications

  • Proficiency In Windows

  • And Mac Os

  • Experience Troubleshooting Software Issues And Providing Technical Support

  • Excellent Communication Skills And Customer Service Skills

  • Ability To Troubleshoot Hardware And Network Issues

  • Experience With It Service Management Tools

  • And

Required Skills
  • Documentation

  • Troubleshooting

  • Network Administration

  • Communication

  • Time Management

  • Technical Support

  • Database Management

  • Debugging

  • Scripting

  • customer service

  • Automation

  • Monitoring

  • Problem-Solving

  • System Administration

  • Software Maintenance

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Creative Thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Application Support Engineer in Austin, TX, USA is $51,600 to $72,200 per year. This is an estimated range and may vary depending on the experience and qualifications of the individual.

Additional Information
Tesla is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 20th, 2023
Apply BeforeMay 22nd, 2025
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About Tesla

Tesla, Inc., is an American electric vehicle and clean energy company based in Palo Alto, California. The company specializes in electric vehicle manufacturing, battery energy storage from home to grid scale and, through its acquisition of SolarCity, solar panel and solar roof tile manufacturing.

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